Customer Service Sales

Vincent Grassa

Email: *********@********.***

Address: **** *. ****** **.

City: Ludington

State: MI

Zip: 49431

Country: USA

Phone: 231-***-****

Skill Level: Management

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

OBJECTIVE

To obtain a challenging position with a team oriented approach and the opportunity for

advancement.

Manager

Grassa Farm Market, Inc., Ludington, MI

04/1999 to 12/2011

Management of employees, sell products and services, customer service, and other numerous

day to day activities. Experience with most office equipment. Operation of forklift, tractor loader, and all lawncare & landscaping equipment.

Account Executive

Ameritech Advertising Services, Grand Rapids, MI

01/1997 to 04/1999

Sell actively to retain and increase customer base. Satisfy customer needs and customer

service.

Inside/ Outside Sales Rep.

Concord Metals Inc., Grand Rapids, MI

06/1996 to 10/1996

Buying and selling of steel and related products, also responsible for extensive cold calling,

processing orders via computer and fulfilling existing customers needs.

Outside Sales Rep.

Pitney Bowes, Inc., Grand Rapids, MI

06/1995 to 05/1996

Serviced an existing customer base through the rental of postage meters and the sale of postal

equipment. Extensive cold calling required. Demonstration of new products, and financing

options for the customer and processed the order through delivery & demonstration. Management Trainee- Menards Lumber Co., Grand Rapids, MI Managed front office cashiers, including scheduling, cash flow, and daily operation reports. Also, observed all departments within the company to develop a better understanding of the corporate structure. EDUCATION & TRAINING- High School Diploma, General & Business studies, Mason County Central, MI, 12 yrs. - Associate of Liberal Arts Degree, General & Business, West Shore Community College, MI, 2 yrs. - Bachelor of Business Administration, Business/Finance, Ferris State University, MI, 2 yrs. - CERTIFICATES & LICENSES- Personal Trainer, AFAA, MI, Corporate Sales Liscence, Agriculture Liscense, Chemical Application Certificate. - HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS- CPR Training, BNI (Business Networking International)

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