Customer Service Marketing
Resume:
Administrative/clerical Updated Nov **, ****
Educational Brief
EDUCATION
University of Houston – Victoria Expected 2015
Master of Business Administration, Management
The University of Texas at Austin – McCombs School of Business May 2011
Bachelor of Business Administration, Marketing
Work Experience
Kirsten Robbins
*******.*******@*****.***
Spring, TX 77380
EDUCATION
The University of Texas at Austin – McCombs School of Business
May 2011
Bachelor of Business Administration, Marketing
EXPERIENCE
Account Executive - AAA Credit Repair; Spring, Texas
January 2012 – Present
Increased overall company profit and clientele through customer acquisition. Exceeded sales goals for the 3rd quarter of 2012. Responsible for the upkeep of all incoming funds, creating and sending client invoices, data entry, operating a multi-line phone system, distributing mail, setting appointments, maintaining the supply closet, and a host of other duties as requested.
Personal Banker II - JP Morgan Chase; Houston, Texas
June 2011 – January 2012
Increased product marketing skills while presenting products and services to customers. Utilized customer service skills through handling service issues efficiently and rapidly. Promoted sales through emphasis of e-marketing. Built long term customer relationships
Marketing & Promotions Intern - Clear Channel Radio; Austin, Texas
January 2011 - May 2011
Coordinated promotions for clients and events via giveaways, appearances & text messaging contests. Drafted proposals for Austin area events such as Cirque du Soleil, Radiothon for Kids, etc. Set up promotional events. Managed promotional materials inventory.
Office Coordinator - Department of Curriculum and Instruction; Austin, Texas
August 2010 - May 2011
Communicated with individuals to answer questions, disseminate or explain info and address complaints. Maintained and updated filing, inventory, mailing, and database systems. Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities. Operated multi-line phone system & general office equipment.
LEADERSHIP EXPERIENCE AND ACTIVITIES
Active Member, American Marketing Association
January 2010 - May 2011
Campaign Manager, Amnesty International UT
January 2008 – May 2008
Event Coordinator, Longhorn Link Program
August 2007 - May 2011
SKILLS AND SOFTWARE PROGRAMS
Computer Skills: MS Office, DisputeSuite, FileMaker Pro, Social Media
Interests: Quantitative Analysis, Customer Relationships, Event Planning
Job Interests
Job Types(s):
Marketing/Advertising/PR
Administrative / Clerical
Industry(s):
Oil & Gas / Mining
Advertising / PR
Nonprofit / Social Service
Employment / Staffing
Employment Type:
Job Location(s):
Conroe / Lake Conroe
Oak Ridge / Shenandoah
Contact Information
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