Post Job Free

Resume

Sign in

Customer Service Quality Control

Location:
Latrobe, PA
Posted:
December 18, 2012

Contact this candidate

Resume:

Resume Detail

Resume Title Katie Dern

Category Administrative/Office/Human Resource & Legal

Full Name Katie Dern

Current Location

E-mail

Experience Level 0-2 years

Most Advanced Degree Other

Target Job Full Position

Target Position clerical

Target Salary 1,000 USD/Year

Target Location PA, Will not relocate

Credit

Posted/Last Updated December 05, 2012

Resume Body

Katie Dern

320 Mitchell Dr. Apt.503

Latrobe, PA 15650

303-***-****

abp4dc@r.postjobfree.com

OBJECTIVE

Seeking a clerical position where my office skills will be utilized and where I can enhance the productivity of your company.

SKILLS

Type 40+ wpm and improving; Experience with Microsoft Word, Excel, Access, general office machines, typewriter

WORK EXPERIENCE

Corporate Warehouse Supply, Broomfield, CO, Collector, 6/2010- 1/2011

Called clients and collected on new invoices and past due invoices, solved any complaints or concerns of clients, answered all incoming calls, faxed documents to clients, filing, put returns away and logged them into inventory, provided excellent customer service

Denver Bar Association Placement Services, Denver, CO, File Clerk, 2010

For: Bieging Shapiro & Burrus Llp, DTC

Filed documents with the right case, updated new files into the Pleading binders, packed and had closed cases picked up and taken to storage, make sure supplies were stocked, covered for front receptionist whenever needed, kept kitchen area cleaned and made coffee, set up the conference room for Dispositions or meetings, distributed mail, retrieved any of the cases that the Attorneys or Paralegals needed

AAS Debt Recovery Inc, Monroeville, PA, Paralegal Internship-150hrs, 2009

Drafted documents: such as Interrogatories, Complaints, Notice of Depositions, Second Encumbrances, Magistrate Complaints; Filing, Copy and Fax

Beacon Ridge, Indiana, PA, Activities Assistant 2009

Assist one on one with patient activities; provide excellent patient care during activities; transport patients to and from activities

Wal-Mart, Delmont, PA, Cashier 2005

Operated computerized cash register; performed monetary transactions; provided excellent customer service; maintained clean work environment.

Carol Harris Staffing, New Kensington, PA, Assembly Line 2004

Accurately counted and unpacked office products from boxes, stamped with company logo; caught products off drying conveyer belt; checked for quality control; prepared for shipping.

Subway, Henderson, NV, Crew Member 2003

Greeted customers; served food and beverage orders; prepared sandwich and menu items; restocked supplies for the next day; sanitized dining and counter area; provided excellent customer service.

Eagle Research, Golden, CO, Customer Service Rep. 2000

Contacted customers by phone and conducted consumer product surveys; documented information accurately and courteously.

EDUCATION

PARALEGAL CERTIFICATE (December 2009)

Community College of Allegheny County, Monroeville, PA

MAJOR SUBLECTS

Litigation I and II Family Law

Legal Research and Writing Criminal Law

Medical Terminology Juvenile Justice

Real Estate American Government/Constitution

Employee Benefits Evidence and Procedures

Estates and Trusts 1

ADDENDA

Professional and personal references available upon request



Contact this candidate