Real Estate Years Experience
Resume:
Resume Detail
Resume Title Criminal Justice
Category Accounting/Finance/Real Estate & Government/Military/Defense
Full Name Tamisha L. Civil
Current Location
Experience Level 5-10 years
Most Advanced Degree Master of Science/Engineering
Target Job Full Position
Target Location MA, Will not relocate
Credit
Posted/Last Updated October 24, 2012
Resume Body
Tamisha L. Civil
88 Westminster Street
Hyde Park, MA 02136
Phone: 617-***-****
E-mail: *************@*******.***
QUALIFICATIONS
Results-oriented professional with over eight years experience in administration, financial and customer support; with proven ability to adapt to change, learn and think quickly. Strong organizational abilities combined with excellent presentation, interpersonal, communication, and leadership skills.
PROFESSIONAL EXPERIENCE
MERCER HRS SERVICES, NORWOOD, MASSACHUSETTS 02/2006 Present
Participant Services Representative II
Assist clients enrolled in defined contribution and defined benefit plans in a call-center environment.
Handle high call volume and process exchanges, deferrals, distributions and loans.
Communicate tax and penalty consequences of transactions to participants and provide Putnam IRA rollover options.
Respond to general payroll inquiries and requests, and Human Resource action request forms and provide updates.
Manage time and attendance recordkeeping system.
BOSTON FINANCIAL DATA SERVICE QUINCY, MASSACHUSETTS 01/2005 02/2006
Account Specialist I
Processed various routine transactions requested by clients, shareowners, and brokers.
Entered new accounts, cash transactions, updates, and other types of transactions.
Reviewed and processed trades for errors before next trade dates.
Assisted in establishing policies, procedures and quality standards.
Researched and resolved complex issues.
STATE STREET CORPORATION, QUINCY, MASSACHUSETTS 07/2003 10/2004
Account Specialist I
Acted as liaison between divisions: Global Securities Lending, Third Party Lending and Foreign Sub-Custodian.
Managed daily trade settlements, updates, reconcilement and record keeping of international securities.
Provided timely resolution to stock lending related discrepancies.
Monitored trades and communicated failures to senior staff.
EDUCATION
2011, Masters Degree, Criminal Justice & Leadership
Northeastern University, Boston Massachusetts
2003, Bachelor Degree, Marketing
Johnson & Wales University, Providence RI
SKILLS
Fluent in Haitian Creole Client Relations MS Office Lotus Notes
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