Customer Service Administrative Assistant
Resume:
Resume Detail
Resume Title Entry Level Paralegal
Category Legal
Full Name Nicole McDuffey
Current Location
Experience Level 0-2 years
Most Advanced Degree Associates
Target Job Full Position
Target Position Paralegal, Legal Assistant
Target Salary 40,000 USD/Year
Target Location All
Credit
Posted/Last Updated November 28, 2012
Resume Body
NICOLE MCDUFFEY
143 Ulaturn Trail,
Palm Coast, FL 32164
**************@*****.***
PARALEGAL
Law Firms / Corporate Attorneys / Financial Institutions
Possess a criminal justice educational background and abilities to provide solid office administration, legal documentation, memorandum and correspondence creation, customer service, time keeping, and billing skills. Capable of coordinating office activities for Attorneys or Administrative Support professionals, performing a variety of legal secretarial obligations including; scheduling hearings, preparing legal documents and correspondence, docketing cases and maintaining court dockets. Demonstrate a potential to serve as liaison to the court system, staff, and higher level management; researching and preparing materials for administrative decisions and briefs. Strong abilities to streamline data, automation, restructure processes and coordinate communications for an array of departments.
CORE QUALIFICATIONS
* Time Keeping/Billing/Invoicing
* Document Development
* Dictation/Transcription
* Policy/Procedure Integration
* Pleadings/Briefs/Complaints
* Recording/Reporting
* Meeting/Conference Arrangement
* Citations/Subpoenas/Docket Cases
* Correspondence Editing/Proofing
PROFESSIONAL EXPERIENCE
DPR SERVICES, LLC, Palm Coast, FL
2011 - Present
Managing Member
Oversee a property preservation and handyman business, completing landscaping services to foreclosed homes in Palm Coast, Jacksonville, St. Johns and St. Augustine, Florida.
Accomplishments:
* Provide an average of 200 lawn care services per month amid the busy season.
GC SERVICES LLC, Lansing, MI
2007
Skip Tracer/Collector
Arbitrated payment agreements between clients and debtors, researched and verified of payment methods and history.
Accomplishments:
* Located debtors and initiated collection of funds for five clients via specific skip tracing tools.
* Collected an average of $800 to $1,000 from each debtor through electronic and certified fund or methods.
CRIPPEN AUTO MALL, Lansing, MI
2001 2003
Administrative Assistant and Accounts Payable/Receivable
Reviewed and organized sales and inventory data to record in quarterly published reports for multiple executives.
Accomplishments:
* Sustained an accuracy rate of 94% every 30 days via evaluation and reconciliation of accounts payable and receivable.
* Acquired date and implemented reports monthly for 30 members of the sales staff.
METRO FORD OF LANSING, Lansing, MI
1999 2001
Administrative Assistant
Completed routine clerical tasks, assisted Sales Managers and staff as well as responded to inbound telephone calls.
CAPITAL AREA TRANSPORTATION AUTHORITY, Lansing, MI
1996 1999
Customer Service Representative
Addressed inbound customer calls, assisted patrons in determining routes and fastest arrival times.
Accomplishments:
* Provided excellent customer service, sold passes and tokens as well as departure and arrival time information.
* Tracked and planned transportation routes including points of interest and local landmarks for more than 100 customers per day.
EDUCATION
EVEREST UNIVERSITY, Associate Degree in Paralegal Studies, in Progress
Dean s List: Summer 2011, Fall 2011, Winter 2011, and Spring 2012, Summer 2012
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