Customer Service Engineer
Resume:
Resumé of: Jim DuPriest
Technical Support Updated Dec 18, 2012
Cover Letter
Many years of computer technical and software support for both mainframe and personal. Troubleshooting skills for peripherals including monitors, Tvs, printers, laser plotters, and network hubs. Starting with Windows DOS, Uptodate on XP,2000, and seven operating systems, including microsoft office and device and peripherals setup.
Educational Brief
See attached Resume
Work Experience
James A. DuPriest
4545 South Panther Creek Drive
The Woodlands, Tx 77381
**********@*****.***
OBJECTIVE:
To secure a position as Technical Support or Technician Specialist in a company where I am able to utilize my expertise and 30 plus years of experience in customer service, technical support and hardware repair. Up-to-date on Windows 7 including setup.
EMPLOYMENT HISTORY:
Proview Technology December 1993 – March 2009
10849 Kinghurst, Houston,Texas
Senior Technician
Manager of technical service department responsible for the diagnosing, repairing and testing of Proview CRT/LCD monitors and flat panel televisions
Managed team responsible for daily customer technical support via telephone and e-mail
Trained all incoming technicians
Implemented procedures to enhance technician proficiency which increased daily production of monitor repairs
Provided all in-house desktop support to Proview employees
Maintained detailed inventory list of company equipment and software
Geosource/Halliburton Geophysical November 1977 – February 1992
6909 Southwest Freeway, Houston, Texas
Sr. ElectronicEngineer 10/90-02/92
Maintained on-site computer systems; Concurrent 3210, 3250, 3280; Convex 210 along with networks between mainframes and various PC hardware
Supported peripherals include Telex and STC tape drives, Logic Science HSR11B raster device,
CDC disk drive, Floating Point array processors, Versatec Benson Toner plotters, and Halliburton laser film plotter
Final Test Engineer 10/88-10/90
Provided engineering support as part of “Final Test” for Halliburton laser film plotter system
Final diagnosis/checkout prior to shipping to clients
. Field Service Engineer 01/77-10/88
Implemented Geosource laser plotter and geophysical data processing systems with installations
Provided training in Japan, USSR, China, and South America
SKILLS:
Proficient in Windows OS, Unix, DOS, Microsoft Word, Excel, Adobe Photoshop. Reading electronic schematics and having troubleshooting skills of computer systems and peripherals.
EDUCATION:
Texas A&M University 1972-1975
BSEE Electrical Engineering – December 1975
References available upon request
Job Interests
Desired Salary: 48 k
Job Types(s):
Engineering / Technical
Technology / IT
Industry(s):
Employment Type:
Job Location(s):
Conroe / Lake Conroe
Tomball / Magnolia
Contact Information
Jim DuPriest
Phone: 832-***-****
Address:
4545 South Panther Creek Dr
apt 717
The Woodlands, TX 77381
Send to Friend
Ads by Woodlands Online
Yucatan Taco Stand proudly features the freshest Latin fusion cuisine.
Win People to Jesus Christ Disciple Them in Faith Help Those in Need
News & Info
Answers / FAQsGuides
Music & NightlifeApartments & RentalsMarketplace
Specials & CouponsMarketplace & eShoppingCommunity
Advertising/Media Kit
© 1996-2011 Bayou City Media, a division of Digital Texas All Rights Reserved. The Woodlands, Tx.
© 1996-2011 Bayou City Media, a division of Digital Texas Al
Contact this candidate