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Customer Service Real Estate

Location:
New York, NY
Posted:
December 18, 2012

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Resume:

SantaAnn Matone

Email: *********@********.***

Address: ** ********* ******

City: Staten Island

State: NY

Zip: 10307

Country: USA

Phone: 646-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CONTENTS

SANTA ANN MATONE

13 Aspinwall Street Staten Island, New York 10307

718-***-**** / 646-***-**** *********@********.***

i

Profile: A reliable, hard-working and goal-oriented professional, offering 25+ years of diversified administrative/receptionist experience in various settings Cultivate and maintain positive relationships with superiors, co-workers and clients through solid interpersonal, communication and public relations skills Maintain composure under fast-paced, high-pressure conditions Computer Skills: Proficient in MS Word, MS Outlook, WordPerfect, the Internet as well as various customized systems. Learn quickly and adapt easily to new computer programs.

Legal

Experience: John P. Gulino, P.C. Staten Island, New York

Legal Secretary: September 2007 to April 2010

DAmato and Lynch Law Firm New York, New York

Legal Secretary: March 1993 to March 1999

Summary of Responsibilities:

A. Provide all facets of legal support to Partners of reputable law firms.

A. Review and transcribe legal briefs. Handle and maintain highly confidential and sensitive legal documentation/correspondence.

A. Type, compose and edit legal documentation in preparation for submission to attorneys.

A. Maintain personal/business calendars; handle appointment scheduling.

A. File and retrieve documentation ensuring an organized filing system.

Real Estate Neuhaus Realty Staten Island, New York

Experience: Receptionist: January 2007 to October 2007

Century 21 Calabrese Staten Island, New York

Receptionist: April 2001 to January 2007

Summary of Responsibilities:

A. Operated a front desk multi-line switchboard at various real estate firms. Handled and maintained an extremely heavy call volume ensuring optimum levels of customer service.

A. Served as a liaison between clients and agents. Recorded messages and coordinated appointments. Responded to telephone inquiries and provided information.

A. Input listings into MLS system ensuring accuracy and attention to detail.

A. Assisted in various administrative duties as needed.

Secretarial Discount Corporation of New York New York, New york

Experience: Executive Secretary, Legal Department: March 1990 to March 1993

A. Served as Personal Secretary to the Vice President and Assistant Counsel.

Goldman Sachs & Co. New York, New York

Executive Secretary, General Services Department: February 1986 to November 1989

A. Served as Personal Secretary to the Vice President of Operations.

Prudential-Bache Securities, Inc. New York, New York

Secretary, Credit and Margin Department/Legal Department: April 1985 to February 1986

Summary of Responsibilities:

A. Provided the full range of administrative support to numerous high-level executives within various departments. Ensured a smooth-running, efficient and cost-effective operation.

A. Welcomed and greeted a diversified clientele. Directed to the appropriate department.

A. Composed, edited, and proofread a high-volume of documentation including correspondence and memoranda; filed and distributed accordingly. Adept in use of Dictaphone.

A. Input relevant data into a customized computer system.

A. Maintained and updated business/personal calendars. Scheduled and confirmed appointments.

A. Responded to telephone inquiries and provided information.

A. Maintained a clear and concise file management system ensuring attention to detail. Filed and retrieved documentation as requested.

A. Handled travel arrangements including hotel and transportation reservations.

A. Set up catering and conference rooms in preparation for meetings.

Education & Wood School New York, New York Secretarial Certificate

Training: Lafayette High School Brooklyn, New York Diploma

Community Our Lady Star of the Sea Staten Island, New York Volunteer: 2008 to Present

Service: Assist in coordinating special events and shows.

Girl Scouts of america Staten Island, New York Girl Scout Leader: 2004 to 2007

REFERENCES FURNISHED UPON REQUEST



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