Customer Service High School

Ramon H. Johnson

Email: ********@**************.***

Address:

City: Portsmouth

State: VA

Zip: 23702

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, undergraduate student, looking to apply my education and experience to a entry-level position.

Educational Background:

High School Dipolma from Norfolk State University, Norfolk VA 1/2001 to 12/2012 (Fine art)

High School Dipolma from Savannah College of Art and Design, Norfolk VA 1/2001 to 12/2012

High School Dipolma from Atlanta College of Art, Norfolk VA 1/2001 to 12/2012

Job History / Details:

Summary

Hard-working, undergraduate student, looking to apply my education and experience to a entry-level position.

Core Qualifications

Computer proficient

Critical thinker

Energetic and organized

Excellent communication skills

Extremely organized

Attention to detail

Issue resolution

Leadership abilities

Quick learner

Strong verbal communication

Achievements

Documentation:

Wrote and edited documents to keep staff informed on policies and procedures.

Process Improvement:

Created new departmental procedures manual.

Assessed organizational training needs.

Customer Relations:

Greeted and assisted customers.

Answered phones and responded to customer inquiries.

Education and Training

2014 Norfolk State University Norfolk, VA

Fine art

2011- Present

Savannah College of Art and Design Atlanta, GA

Fine Art

2008- 2009

Atlanta College of Art Atlanta, GA

Fine Art

2003- 2005

Professional Experience

May 2010 to Current

Hertz rental car Norfolk, VA

Vehicle Service Attendant

Provided effective communication and customer service support to the sales, marketing and administrative teams on a daily basis.

February 2009 to November 2009

Wal-Mart Stores, Inc. Ellenwood, GA

Sales Associate

Cross-trained and provided back-up for other customer service representatives when needed.

March 2006 to April 2008

Wal-Mart Stores, Inc. Norfolk, VA

Sales Associate

Consistently met and exceeded department expectations for productivity and accuracy levels.

Certifications

Computer Proficient. Customer Service

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