Customer Service High School

Keith Meadows

Email: ********@*********.***

Address:

City: Maricopa

State: AZ

Zip: 85138

Country: USA

Phone: 480-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Highly enthusiastic customer service professional with 23 years client interface experience.

Educational Background:

High School Dipolma from Springfield High School, Holland OH 1/2001 to 6/1966 (General Education)

Job History / Details:

Career Overview

Highly enthusiastic customer service professional with 23 years client interface experience.

Core Strengths

Customer service expert

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Energetic work attitude

Attention to detail

Dependability

Fast learner

Courteous demeanor

Adaptive team player

Accomplishments

Customer Assistance

Worked with company systems and diligently completed all assigned tasks, working overtime as needed.

Researched, calmed and rapidly resolved client conflicts.

Promoted positive company image and maintained professional demeanor while providing quality service.

Trained new employees and monitored their work and provided feedback on performance.

Responsible for meeting needs of elderly or disabled requiring wheelchairs.

Work Experience

September 1989 to Current

Prospect International Phoenix, Az

Skycap

Created new processes for increasing customer service satisfaction. Cross-trained and provided back-up for other customer service representatives when needed. Expressed appreciation and invited passengers to return to Phoenix. Checked passengers in curbside for flights and assisted them with baggage upon arrival. Completed various customer service training seminars. Received Skycap Employee of the Year for excellence in performance for all areas including customer service.

Educational Background

Springfield High School Holland, Ohio

High School Diploma General Education

Trained and worked in customer service for 20 plus years.

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