Sales Customer Service

Customer Service/Sales Professional (Green Bay)

Date: 2012-11-29, 1:29PM CSTsee below

Sanjay Corea

Phone:818-***-**** Email: **********@*****.***

Address: *** ******** **, ***** ***, WI 54301

Objective:

Seeking a challenging position to provide administrative support at a reputed company, which will allow me to further utilize my existing skills and enable to acquire new abilities.

Strengths:

Outstanding interpersonal skills, office etiquette and phone manners.

Highly organized and goal driven.

Ability to deliver results under pressure.

Fundamental Computer knowledge including all windows operating systems, Microsoft Word, Outlook and Excel.

Strong verbal and written communication skills.

Education:

Associate Degree in Culinary Arts

Le Cordon Bleu college, Mendota Heights, MN ( Nov 2006 -- Nov 2007 )

High School Diploma

North West Atlantic Regional High School Lewiston, ME ( 2003 )

Experience:

Sales Executive

Silo Digital, Canoga Park, CA ( Feb. 2010 -- July 2010 )

Worked with customers on a daily basis regarding questions/concerns on business accounts.

Coordinate with various staff for operational support activities of the company.

Served as a liaison between sales departments and the management team in the resolution of day-to-day administrative and operational problems.

Provided administrative/secretarial support to the owner such as answering telephones, assisting clients and resolving a range of administrative problems and inquiries.

Implemented persuasive sales techniques to introduce customers to new products and services to fit their financial needs.

Created long term member relationships by sufficient accounts management through processing transactions accurately, efficiently and in a timely fashion and ensure they are extremely satisfied with our services.

Worked with customers to resolve their issues providing them with peace of mind

LegalAssistant

Real Estate Law Offices of Eugene S. Alkana, Eagle Rock, CA ( Jul. 2005-- Jan 2008

Fielding incoming customer calls and providing timely and adequate resolution of customer concerns in a fast paced, high stress environment

Identify client hardship and Renegotiation with lender to make sure the client becomes current with payments.

Demonstrate relationship deepening by empathizing and listening to homeowners' concerns regarding their financial hardship

Reviewing borrower requests for loan modifications

Writing up the proposals summarizing the requests for submission to responsible managers for approvals to modify the loans under the terms proposed

Reviewing modification terms as amended with the borrowers to secure additional information and/or documentation required to meet the requirements of the relevant programs.

Received top ranking sales award for outstanding sales performance. Consistently exceeded monthly sales goals.

SalesManager

Princess International Foods, Norwalk, CA ( Oct.2009-- Jul.. 2010

Scheduled and coordinated meetings, interviews, appointments, events and other similar activities with clients.

Handled all official company correspondence efficiently.

Daily usage of systematic and reliable computerized customer database to better organizing the distribution process.

Maintained and updated files, databases, records, and other documents

Perform routine analyses and calculations in the processing of data for recurring internal reports in regards to product distribution.

Legal Assistant

United Mediation Group, Encino, CA,( Aug. 2010- Present

Fielding incoming customer calls and providing timely and adequate resolution of customer concerns in a fast paced, high stress environment

Identify client hardship and Renegotiation with lender to make sure the client becomes current with payments.

Demonstrate relationship deepening by empathizing and listening to homeowners' concerns regarding their financial hardship

Reviewing borrower requests for loan modifications

Writing up the proposals summarizing the requests for submission to responsible managers for approvals to modify the loans under the terms proposed

Reviewing modification terms as amended with the borrowers to secure additional information and/or documentation required to meet the requirements of the relevant programs.

Received top ranking sales award for outstanding sales performance. Consistently exceeded monthly sales goals.

Shipfitter

Tradesman International 2416 Industrial Dr. Suite D

Neenah, WI 54956 (July 13, 2012-Present)

Fits together the structural members of ships and puts them into position for riveting or welding

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