Sales High School
Resume:
Rich Black
Email: ********@**********.***
Address:
City: Sweet Home
State: OR
Zip: 97386
Country: USA
Phone: 541-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Ambitious Executive Manager offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. Experienced in high-volume, multi-unit, retail and business operations. Desires a high-level position in a professional environment
Educational Background:
High School Dipolma from Liberty University, Lynchburg VA 1/2001 to 11/2012 (Business)
High School Dipolma from Willamette University College of Law, Lynchburg VA 1/2001 to 12/2012
High School Dipolma from Liberty University, Lynchburg VA 1/2001 to 12/2012
High School Dipolma from National University, Lynchburg VA 1/2001 to 12/2012
High School Dipolma from University of Oregon, Lynchburg VA 1/2001 to 12/2012
Job History / Details:
Executive Profile
Ambitious Executive Manager offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. Experienced in high-volume, multi-unit, retail and business operations. Desires a high-level position in a professional environment
Skill Highlights
Small business development
Project management
Leadership/communication skills
Product development
Business operations organization
Client account management
Regulatory Affairs
Risk Management
Team Building
Interpersonal Skills
Service Quality Improvement
New product delivery
Human resources
Budgeting expertise
Negotiations expert
Employee relations
Self-motivated
Market research and analysis
Customer-oriented
Sales and Sales Management
Staff Training
Diverse Market/Industry Knowledge
Problem Resolution
Legal Affairs
Core Accomplishments
Operations Management:
Managed multi-million dollar retail businesses, franchised and non-franchised with unparalleled results.
Handled all functions related to the progressive development and success of the organizations.
Project Management:
Initiated HR drug and alcohol abuse abatement programs which resulted in cost savings of over $1M in year of implementation.
Human Resources:
Spearheaded new recruitment, training, and longevity reward programs which increased retention.
Staff Development:
Launched well-received program of mandatory professional development courses for all identified staff.
Mentored and coached employees resulting in the largest increase in productivity and revenue in the company's history.
Sales Management:
Increased sales revenue year over year during a period when many competitor's businesses failed. Motivated sales department to analyze and incrementally increase each channel of revenue in order to maximize every opportunity.
Monitored strict inventory and supply-chain controls during the recent recessionary years which resulted in the company having a better position than the competitors' when a resurgence began in the industry. Inventories were nearly all cash-based when other companies were having to leverage or floor inventories.
Continued Education:
While working full-time have continued my education to complete a Bachelor's Degree, graduating Summa cum Laude (with highest honors).
While working full time have nearly completed MBA requirements. Anticipated graduation date with a 3.7 GPA is May 2013.
Professional Experience
March 2006 to Current
Blaxx Autowear and Detail LLC Albany, Oregon
Principal Board Member
Developed and directed strategy for launch of new business that became #1 in the market place 10 months after launch.
Directed efforts that increased profits by 620 percentage each successive year through effective marketing and strict quality controls.
Created new revenue streams through identification, development, and marketing of new complimentary products.
Spearheaded a B2B development process, resulting in a 45 percentage increase in revenue 2011-2012.
Responsible for development of sales and service processes including overall customer satisfaction.
Strengthened company's business by leading implementation of separate wholesale/retail services.
September 1999 to February 2012
Richard W. Black Agency Albany/Portland, OR
Agency Executive
Developed and directed strategy for launch of new business that became a leader in the market sector 12 months after launch.
Managed team of 4 professionals.
Generated new business through B2B contacts, Business Development Center, and a well-developed referral system.
Accountable for all areas of the business including overall customer satisfaction.
Sold book of business at a profit after only 2 1/2 years, but retained the licenses and affiliations until February 2012.
July 2005 to September 2011
Larry Lassen Auto Albany, OR
Manager
Accountable for New and Used Sales, Business Finance, Facility, and Service including overall customer satisfaction.
Created new revenue streams through introduction of e-commerce sales and value-added after-market products.
Spearheaded price-restructuring project, resulting in a 22 percentage increase in revenue.
Managed team of 55 professionals.
Education
2013 Liberty University Lynchburg, VA
MBA Business
Anticipated graduation date is May 2013 with a 3.7 GPA
Willamette University College of Law Salem, Oregon
Law
Withdrew from law school for one year to complete MBA. Currently enrolling for fall 2013 term at Concord Law School to complete JD in December 2014.
2010 Liberty University Lynchburg, Virginia
Bachelor of Science Business/Education/Criminal Justice
Completed degree requirements for a Bachelor's Degree in Multi-Disciplinary Studies with a triple major: Business/Education/Criminal Justice. Graduated Summa cum Laude with a 3.88 GPA.
National University San Diego, California
Business Administration
Completed 2 1/2 years of undergraduate work while active duty U.S. Navy
University of Oregon Eugene, Oregon
Business Administration
Completed one year of undergraduate coursework in Business Administration.
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