Customer Service Marketing

I am the Most Reliable and Hard Working Employee (Saratoga Springs-Glen Falls-Saratoga)

Date: 2012-10-30, 11:22PM ****************@*****.***

Anatoliy Borts 917-***-**** *************@*****.***

250 Lake Desolation Middle Grove, NY 12850

Objective

To obtain a position with an organization where established skills in public relations, sales, marketing, business development, and administration, can be used to increase productivity and promote growth.

Profile

Demonstrated ability to build and maintain dynamic relationships through dedication and integrity with a broad range of clients. Quick learner, creative, analytical, goal-oriented, charismatic, motivated, suave, resourceful, with outstanding organizational and interpersonal skills.

Relevant Course Work

Marketing Foundation International Business Principles, Marketing Research, International Trade Operations, Advertising & Marketing Communications, Consumer Affairs, Media Planning, International Logistics, Marketing Strategy.

Computer Skills

Windows 9x/XP, MS Office (Word, Access, Excel, PowerPoint), and Internet Applications

Skills Summary

Customer Service

General Office Skills

Department of Buildings Filings

Report Preparation

Scheduling

Professional Presentations

Project Management

Marketing & Sales

Data Entry

Professional Experience

ADMINISTRATIVE SUPPORT

Prepared complex reports ensuring full compliance with agency requirements and tight deadlines.

Managed incoming and outgoing correspondence to customers and vendors.

Scheduled and operated a daily calendar

Prepared Business proposals and contracts

Coordinated with field expeditors

MANAGEMENT & CUSTOMER SERVICE

Coordinated and assisted with the marketing activities which include advertising, direct mailing, printing, and patient events

Oversaw front-office operations and provided impeccable customer service

Followed up with advisories regarding outstanding issues

Provided support in a variety of capacities including telephone

Developed and implemented strategic marketing plans for business

Assisted graphic designer in creating attractive logos and design

Managed inventory of printed advertising and marketing materials including promotional items

Employment History

Professional Grade inc. New York, NY

Office Manager/Marketing Manager 2012

CitiScape Architectural Consulting New York, NY

Executive Assistant 2011-2012

Queens-Long Island Medical Group P.C. Garden City, NY

Marketing Assistant 2006-2011

Lenco Diagnostics Brooklyn, NY

Administrative Assistant 1999-2006

Education

Brooklyn College, Brooklyn, NY

Bachelors Degree in Business Management

Speech communication

Languages

English

Russian

Community Involvement

Volunteered for the Parks Department

Fort Hamilton Roller Hockey League coaching children ages 7-18

Aviator School of Athletics counselor and assisted coach in disciplinary training techniques with kids 7-18

Jewish School of Performing Fine Arts coached gymnastics and acrobatics to children ages 6-14

References available upon request

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