Customer Service Construction

Richard Owens

Email: ********@**********.***

Address:

City: Garfield Hts.

State: OH

Zip: 44125

Country: USA

Phone: 216-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Diligent Construction Manager who consistently monitors sites to ensure proper compliance with building and safety codes.Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.

Educational Background:

High School Dipolma from Oklahoma State, Stillwater OK 1/2001 to 8/1982 (Construction Technology)

Job History / Details:

Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Diligent Construction Manager who consistently monitors sites to ensure proper compliance with building and safety codes.Chief Operation Officer with company oversight, committed to cost-effective management of resources and quality performance.

Skills

Customer service experience

Carpentry expertise

Blueprint reading

Building Construction Trades Certificate

Timely project completion

Residential construction specialist

Team building

Supervision and training

Accomplishments

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Led a crew of 15 general construction laborers. Recipient of the All-Star Award in 2011. Research

Investigated and analyzed client complaints to identify and resolve issues.

Experience

April 2004 to Current

CMHA Cleveland, Ohio

Job Captain - CMHA Construction Dept

Qualified competitive subcontractor bids prior to execution of contracts.Performed construction site pre-inspections and coordinated post-construction audits.Accurately provided status information on project progress to the project management.

Education and Training

1982 Oklahoma State Stillwater, Ohio

Associate of Arts Construction Technology

Construction Trades Technology Certificate

Top 10 percentage of class.

Home Inspections

Construction Management

Over 20 years of construction experience

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