High School Customer Service
Resume:
Tanesha Eason
Email: ********@*********.***
Address:
City: Philadelphia
State: PA
Zip: 19138
Country: USA
Phone: 267-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Customer-oriented, efficient, and dependable worker with experience with, food preparation, all daily cash handling operations, inventory and safety regulations.
Educational Background:
High School Dipolma from Thompson Institute, Philadelphia PA 1/2001 to 6/2004 (Medical office management)
High School Dipolma from JNA Culinary Arts, Philadelphia PA 1/2001 to 12/2012
High School Dipolma from University High School, Philadelphia PA 1/2001 to 12/2012
Job History / Details:
Summary
Customer-oriented, efficient, and dependable worker with experience with, food preparation, all daily cash handling operations, inventory and safety regulations.
Highlights
Reliable and punctual
Cash handling
Neat, clean and professional appearance
Reliable team worker
Experience
July 2006 to Current
Sodexo Malvern, Pennsylvania
Supervisor
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Promptly reported complaints to a member of the management team.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Accurately measured ingredients required for specific food items.Prepared and served beverages such as coffee, tea and fountain drinks.
Prepared and served beverages such as coffee, tea and fountain drinks.
Quickly and efficiently processed payments and made accurate change.
Carefully maintained sanitation, health and safety standards in all work areas.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Assisted management with monthly inventory control and weekly stock ordering.
Quickly unloaded product shipments and stocked freezers.
Took initiative to find extra tasks when scheduled duties were completed.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
January 2005 to July 2006
New Seasons at Summersgate Jenkintown, Pennsylvania
Cook
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Cut and chopped food items and cooked on a grill or in fryers.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Accurately measured ingredients required for specific food items.
Carefully maintained sanitation, health and safety standards in all work areas.
Worked well with teammates and openly invited coaching from the management team.
Took initiative to find extra tasks when scheduled duties were completed.
Assisted management with monthly inventory control and weekly stock ordering.
July 1998 to September 2003
Value city Cheltenham, Pennsylvania
Retail Supervisor
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Processed credit card applications.
Scheduled all front-line staff according to store hours.
Maintained customer service and layaway areas.
January 1996 to December 1997
Sodexo at Chestnut Hill College Philadelphia, Pennsylvania
Cook/Baker
Assisted management with monthly inventory control and weekly stock ordering.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Quickly unloaded product shipments and stocked freezers.
Took initiative to find extra tasks when scheduled duties were completed.
Cleaned food preparation areas, cooking surfaces, and utensils.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Education
2004 Thompson Institute Philadelphia, Pennsylvania
Diploma Medical office management
1995 JNA Culinary Arts Philadelphia, Pennsylvania
Foodservice Training Certificate Culinary Arts
1994 University High School Los Angeles, California
Diploma with Honors General Academics
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