High School Manager

Heidi Yoder

Email: ********@*************.***

Address:

City: Greenville

State: NC

Zip: 27834

Country: USA

Phone: 252-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Manager successful in client relations and operational success. Remains calm and poised even in high-pressure situations. Committed to create highly productive programs through strategic-planning, training, and partner relationships.

Educational Background:

High School Dipolma from ARAMARK Training, Philadelphia PA 1/2001 to 6/2008 (LEAD Train the Trainer)

High School Dipolma from Pitt Community, Philadelphia PA 1/2001 to 12/2012

High School Dipolma from ARAMARK Training, Philadelphia PA 1/2001 to 12/2012

High School Dipolma from IUP Academy of Culinary Arts, Philadelphia PA 1/2001 to 12/2012

Job History / Details:

Executive Summary

Accomplished Manager successful in client relations and operational success. Remains calm and poised even in high-pressure situations. Committed to create highly productive programs through strategic-planning, training, and partner relationships.

Core Qualifications

Multi-unit operation management

Budgeting

Cost controls

Food production

Customer relations

Training and development

Calm under pressure

Community outreach

Professional Experience

June 2003 to Current

ARAMARK Greenville, NC

Food Service Director

Manage team of 14 of professionals and 15 volunteer inmates.

.

Increase profits by developing, initiating, and managing new retail programs through the commissary.

Receive high ratings on client surveys and have retained current contract for 10 years.

Lead Trainer for current and incoming managers within the district.

January 1999 to June 2003

Correctional Foodservice Management Statesville, NC

Food Service Manager

Implemented new accounting and inventory software programs.

Involved with several new account openings.

Education

2009 ARAMARK Training Philadelphia, PA

Certificate LEAD Train the Trainer

Leadership, Excellence, and Development training to become a Field Trainer for the company.

Focus on different management styles, coaching, mediating, and development of different levels of employees to drive results.

2003 Pitt Community Greenville, NC

Certificate Basic Detention Officer Training

Professional Training in the correctional environment.

Includes NC state standards, legal issues, subject control, and handling offenders.

2002 ARAMARK Training Philadelphia, PA

Certifcate Leadership

Attended Building Leadership Skills and Leadership Development Program.

Professional development for business management, supervising, and leadership.

Opportunity to network with different management positions across various lines of business within ARAMARK.

1998 IUP Academy of Culinary Arts Punxsutawney, PA

Certificate Culinary

Training in supervisory management, menu and financial planning, and business management.

Hands-on experience in culinary arts labs.

Graduated With Honors.

Applied for and received Scholarship.

Affiliations

Eastern North Carolina Stop Human Trafficking Now (ENC Stop)

Established and continue to grow this local non-profit organization

Board Chair for 3 years.

Work with and train local law enforcement and the community for awareness and prevention.

Coordinate fundraising events and developed volunteer base.

Travel internationally to serve with other organizations and for personal development.

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