High School Administrative Assistant
Resume:
Heather Nichols
Email: ********@********.***
Address:
City: Muscatine
State: IA
Zip: 52761
Country: USA
Phone: 563-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.
Educational Background:
High School Dipolma from Louisa-Muscatine High School, Letts IA 1/2001 to 5/1997 (High School Diploma)
High School Dipolma from Louisa-Muscatine High School, Letts IA 1/2001 to 12/2012
Job History / Details:
Professional Summary
Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.
Skill Highlights
Maintains strict confidentiality
Patient-focused care
Strong work ethic
Team player with positive attitude
Good written communication
Exercises good judgment
Self-directed
Patient charting
Insurance eligibility verifications
Advanced computer skills
80 WPM typing speed
Strong interpersonal skills
Administrative support specialist
Excellent communication skills
Microsoft Office proficiency
Excel spreadsheets
Dedicated team player
Medical terminology
Detailed meeting minutes
Proper phone etiquette
Professional Experience
July 2011 to January 2012
MECCA Services Iowa City, Iowa
Data-Finance Clerk
Analyzed and verified patient demographic, insurance eligibility and financial information.
Counseled patients on a potential financial assistance program and determined next steps.
Verified eligibility of insurance benefits, patient liability, non-covered exceptions.
Completed billing paperwork/tasks for detoxification, residential, and halfway clients.
Assisted with administering UAs as needed.
November 2010 to August 2011
MECCA Services Iowa City, Iowa
Outpatient Secretary
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Educated clients and families on basic treatment options.
June 2008 to September 2009
Iowa Hospice Muscatine, Iowa
Patient Care Secretary/Volunteer Coordinator
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Planned meetings and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Supplied key cards and building access to employees and visitors.
Wrote reports and correspondence from dictation and handwritten notes.
Maintained all confidential personnel files, licensing and CPR compliance records.
Ensured HIPAA compliance.
Provided caring companionship to elderly and developmentally disabled patients.
November 2007 to June 2008
Mercy Hospital Iowa City, Iowa
Medical Transcriptionist
Transcribed medical documents which included Procedure Notes, Operative Reports, Consultation Reports, Autopsy Reports, Progress Notes, Discharge Reports, and Medical Histories.
February 2007 to September 2007
University of Iowa Hospitals and Clinics Iowa City, Iowa
Secretary III
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Maintained an up-to-date department organizational chart.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Coordinated overnight travel arrangements and accommodations.
Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
Education and Training
2002 Kaplan University Davenport, Iowa
Accounting
1997 Louisa-Muscatine High School Letts, Iowa
High School Diploma
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