Heather Nichols

Email: abp3zt@r.postjobfree.com

Address:

City: Muscatine

State: IA

Zip: 52761

Country: USA

Phone: 563-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.

Educational Background:

High School Dipolma from Louisa-Muscatine High School, Letts IA 1/2001 to 5/1997 (High School Diploma)

High School Dipolma from Louisa-Muscatine High School, Letts IA 1/2001 to 12/2012

Job History / Details:

Professional Summary

Enthusiastic Administrative Assistant with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology.

Skill Highlights

Maintains strict confidentiality

Patient-focused care

Strong work ethic

Team player with positive attitude

Good written communication

Exercises good judgment

Self-directed

Patient charting

Insurance eligibility verifications

Advanced computer skills

80 WPM typing speed

Strong interpersonal skills

Administrative support specialist

Excellent communication skills

Microsoft Office proficiency

Excel spreadsheets

Dedicated team player

Medical terminology

Detailed meeting minutes

Proper phone etiquette

Professional Experience

July 2011 to January 2012

MECCA Services Iowa City, Iowa

Data-Finance Clerk

Analyzed and verified patient demographic, insurance eligibility and financial information.

Counseled patients on a potential financial assistance program and determined next steps.

Verified eligibility of insurance benefits, patient liability, non-covered exceptions.

Completed billing paperwork/tasks for detoxification, residential, and halfway clients.

Assisted with administering UAs as needed.

November 2010 to August 2011

MECCA Services Iowa City, Iowa

Outpatient Secretary

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Planned meetings and prepared conference rooms.

Wrote reports and correspondence from dictation and handwritten notes.

Dispersed incoming mail to correct recipients throughout the office.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Organized files, developed spreadsheets, faxed reports and scanned documents.

Educated clients and families on basic treatment options.

June 2008 to September 2009

Iowa Hospice Muscatine, Iowa

Patient Care Secretary/Volunteer Coordinator

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Planned meetings and prepared conference rooms.

Dispersed incoming mail to correct recipients throughout the office.

Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Supplied key cards and building access to employees and visitors.

Wrote reports and correspondence from dictation and handwritten notes.

Maintained all confidential personnel files, licensing and CPR compliance records.

Ensured HIPAA compliance.

Provided caring companionship to elderly and developmentally disabled patients.

November 2007 to June 2008

Mercy Hospital Iowa City, Iowa

Medical Transcriptionist

Transcribed medical documents which included Procedure Notes, Operative Reports, Consultation Reports, Autopsy Reports, Progress Notes, Discharge Reports, and Medical Histories.

February 2007 to September 2007

University of Iowa Hospitals and Clinics Iowa City, Iowa

Secretary III

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

Planned meetings and prepared conference rooms.

Wrote reports and correspondence from dictation and handwritten notes.

Maintained an up-to-date department organizational chart.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Coordinated overnight travel arrangements and accommodations.

Organized personal and professional calendars and supplied reminders of upcoming meetings and events.

Education and Training

2002 Kaplan University Davenport, Iowa

Accounting

1997 Louisa-Muscatine High School Letts, Iowa

High School Diploma

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