Customer Service High School

Gloria Nunez

Email: ********@******************.***

Address:

City: El Paso

State: TX

Zip: 79938

Country: USA

Phone: 951-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized and detail-oriented teller with 7 years of cash handling and customer service experience. Understands general accounting and finance concepts. Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. Self-motivated offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Educational Background:

High School Dipolma from Central Union High School, El Centro CA 1/2001 to 6/2001 (General Education)

Job History / Details:

Summary

Organized and detail-oriented teller with 7 years of cash handling and customer service experience. Understands general accounting and finance concepts. Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. Self-motivated offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Highlights

Exceptional customer service

MS Office proficient

Bilingual in Spanish

Sales expertise

Cash dispenser operation

Safe and vault operation

Reliable

Excellent communication skills

Friendly

Energetic

Approachable

Team player

Strong work ethic

Organized

Accomplishments

Balanced daily cash drawers and vaults totaling an average of $30,000.00.

Fulfilled all supervisory duties when Store Manager was on vacation.Consistently exceeded daily sales targets with an average of 90 percentage in sales each day.

Experience

August 2004 to August 2011

Ace Cash Express Moreno Valley, California

Center Manager

Managed opening and closing times for the main branch.Processed sales referrals and promoted bank services and products, resulting in 90 percentage branch sales increase.

Balanced daily cash deposits and bank vault inventory with a zero error rate.

Processed cash withdrawals.Trained employees on cash drawer operation.Examined checks for identification and endorsement.Entered member transaction data into the online banking software.Supplied tellers with coin and currency as needed.Received regional branch recognition award for outstanding customer service.Delivered prompt, accurate and excellent customer service.

Education

2001 Central Union High School El Centro, California

High School Diploma General Education

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