Customer Service Data Entry

Looking for Work and willing to relocate (Anywhere)

Date: 2012-12-31, 1:29PM ************@*****.***

Hi my name is Onesti.

I am a single mother of 2 looking for adequate work in any field. Iam willing to relocate for work as well. Currently i reside in Ohio on the south side of Columbus. I have warehouse experience through ODW Logistics for STREAMLITE INC. I also have housekeeping experience through AmeriTemps. I am a Licensed Managing Cosmetologist of 3 years with moderate clientele. Below i have posted my resume. Feel free to contact me through email phone or text regarding. I am willing to learn and/or train to become an asset to any available position. I have liable transportation and the determination and drive to make it.

ONESTI C. STRONG

- Columbus, Ohio 43206 - 614-***-**** *********@*****.***

*** ADMINISTRATIVE PROFESSIONAL ***

OBJECTIVE

Enthusiastic, motivated and dedicated. Pursuing an Administrative position within an established organization, utilizing extensive skills and business office training, allowing for both personal and professional growth

SUMMARY OF SKILLS AND QUALIFICATIONS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Call Center Customer Service

Data Entry

10-Key by Touch

Internet/Email

Office Equipment Operation

Written and Oral Communication Skills

EDUCATION

2011. Ohio State School of Cosmetology. Columbus, Ohio

Managing Cosmetology

2008 Franklinton Career & Technology Center Columbus, Ohio

Business Office Certification

Microsoft Office 2003, Call Center Customer Service, Data Entry

PROFESSIONAL HIGHLIGHTS

Time Management, Versatility and Organization:

Adept ability to prioritize assigned tasks, paying close attention to detail, completing projects in a prompt and timely manner

Exceptional multi-tasking abilities, maintaining quality and thoroughness even in more challenging environments

Consistency in maintaining and a neat and orderly workstation, increasing efficiency and overall productivity

Customer Service Skills:

Displays exemplary customer service both through person-to-person contact and over the phone, providing immediate resolution to customer concerns and complaints, reporting escalated issues to direct supervisor

Appreciates the importance of customer follow-ups, inquiring on satisfaction of services and suggestions for overall improvements

Ability to navigate a multi-line phone system, transferring calls to appropriate departments and taking detailed and accurate messages as deemed necessary

EMPLOYMENT EXPERIENCE

2011 S.L.G/ O.D.W Assistant Lead Columbus, Ohio

2008 A.C.O.R.N. Political Specialist Columbus, Ohio

2007-2008 AmeriTemps Various Aide Assignments Columbus, Ohio

2007 DialAmerica Telemarketer Columbus, Ohio

2005-2007 Burger King Team Member Columbus, Ohio

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate