Manager Service

Lorayne Spiva

Email: *********@********.***

Address: ** ***** ******

City: Culloden

State: WV

Zip: 25510

Country: USA

Phone: 304-***-****

Skill Level: Management

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Lorayne Spiva

520 Holley Street, St. Albans, West Virginia 25177

E-mail: *****-*******@*******.*** Phone: 304-***-****

Experience ARAMARK Correctional Services June 2012 - Present

Food Service Director

ARAMARK Correctional Services January 2004 - June 2012

Food Service Director

s I developed a Training Tool called HELP, (Helping Everyone Learn Paperwork). This "how-to"

booklet is used in all facilities of our District to train, not only new FSD's, but also any

hourly employee, in Ordering, WOR's, End of Week Processing, MTK, etc.

s I assisted in the Bernatillo New Mexico opening in 2012.

s I was the Food Safety Champion for the Eastern District and the States Systems under

Theresa Ceoffe and Glenn McGarry. I am still the ServSafe Proctor and Trainer for the state

of West Virginia.

s In Mecklenburg County, NC, I worked directly with te ACA Officer to keep the required

paperwork for mandatory and non-mandatory standards complete with the timeframe

requested.

s Duties included, having control and responsibility of overseeing the Retherm Department

which feeds Mecklenburg County Jail North. Direct Supervision of the 8 hourly Supervisors

for the Retherm Department.

s Labor scheduling for all hourly Supervisors in all areas of North Facility. Interview and hire

hourly Supervisors. Maintain all temperature logs. Maintain Chemical Logs, devised an

improved Checmical Bottle Checkout System that was accepted by the client.

s Developed detailed Flow Charts. Assisted General Manager with developing Par Guides

and Production Guides.

s Took more than 150 pictures of facility and made a cleaning schedule for each

department with pictures of individual areas. This is an excellent tool when having any

type of inspection. It puts ARAMARK a step above any competitor. I ahve adjusted this

cleaning schedule that I developed in Mecklenburg County to be used in our West Virginia

District. Any other duties that were requested by FSD or GM.

Catawba Valley Medical Center September 2007 - March 2008

Food Service Director

s Coordinate and manage all front line activities of the Nutrition Care Department. Plan and

assign job tasks for food preparation in accordance with daily menu and schedule in

sufficient quantities, and in accordance with standardized recipes, sanitation procedures

and portion control. Participate in menu planning and assure sanitation standards are

consistently met.

s Orent, train, schedule, supervise, eveluate, and counsel all nutrition care personnel.

Recommend and carry out disciplinary measures with the nutrican care personnel.

Collaborate with Operation Manager of Nutrition Care regarding menu and preparation for

cafeteria and patient meals. Comply with HACCP, State and JACHO Inspection guidelines.

s Procures, checks, receives, and stores food supplies. Ensure the accuracy, quality and

quantity of food production. Oversee the cleaning, sanitizing and organization of work

areas.

s Actively participate in management teams and plans for operational goals and objectives

for hospital cafeteria.

Compass Group 1999 - November 2003

Food Service Director

s Supervise 100 employees for conformace to Personal Hygiene Policies and Food Safety

Policies. Supervise Security and Maintenance Departments. Develop and Implement full

HACCP program. Develop and/or update existing Standard Operating Procedures and

Standard Sanitation Operating Procdures Manual.

s Train all Food Service Associates in Serv Safe and/or Serving Safe Food Deal directly with

Inspectors and/or Auditors. Insureing any non-conformances are corrected properly and

promptly. Develop pre-operational checklists for each department. Develop and perform

bi-monthly self-audit, including follow-up corrections.

s Travel and perform 3rd party audits of Franchise Operations, and other Culianry Centers.

Develop Cleaning Manual for all Food Service Equipment. Perform Environmental

Swabbings in accordance with HACCP Plan. Deal directly with vendors in compliance with

Vendor Certification Analysis. Member of Corporate Food Safety Compliance Committee.

s Oversee School Lunch Program employees, accumulate and organize productionsheet,

school lunch order numbers, billing, menus, interview and hire drivers for lunch program,

etc.

s Work directly with USDA, FDS, NCDA, County and State inspections.

North Carolina Department of 1995 - 1999

Corrections

Correctional Officer and Correctional

Food Service Director 1 and ll

s Attended and passed requirements for North Carolina Justice Department. Security

foremost.

s Expert handgun qualified.

s Computer skills, ordering proper amounts of dry goods and meats. Inventories, monthly

reports, inspections, menu interpretations, including therapeutic diets. Food Service

Computer Program, orders, direct issues, deliveries and returns, and HACCP requirements

for State Facility. Supervision and training of up to 17 inmate workers and 3 Officers. Train

employees and Officers in Sanitation Regulations and expectations to exceed

requirements.

Education CPCC Charlotte North Carolina

Certified Dietary Manager

s National Exam

Hospitality Institute of Technology ad

Management St. Paul Minnesota

Devoping HACCP Based Retail Food

Operations

Experior Assessments Charlotte North

Carolina

Certified Food Manager

National Education Foundation

ServSaf Proctor and Instructor

Skills

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