Customer Service Administrative Assistant
Resume:
.
--> --> -->
--> --> -->
--> --> -->
--> --> -->
Chantelle
McClureExperienced Versatile Professional
Chantelle M.McClure
Pompano Beach, Florida 33060
Phone: 954-***-****
E-mail: *******@*****.***
Objective
As an accomplished professional, I am seeking employment with a growing company that will benefit from my knowledge and experience and provide me with the opportunity to continue my personal development.
Experience
FREDDIE MAC TITLE PROCESSOR (05/2011-02/2012)
Florida Foreclosure Attorney's, PLLC
As a processor for this REO title company I am responsible for supporting the closers at all times, and ensuring smooth closings. At any given time my job description includes opening and reviewing all new files once title is in, processing files and clearing title, reviewing real-estate contracts, maintaining tasks and timelines in HSC. Provide lenders and attorneys with title docs prior to closing. Clear code violations with counties/cities in order to provide clear title. Obtained estoppels and negotiated payoffs that are within Florida Statute from Homeowner/condo associations, as well as their representation. Constant contact with agents and buyers providing the best customer service possible.
REO TITLE PROCESSOR (11/2008 " 04/2011)
Watson Title Insurance Agency, LLC (Fort Lauderdale, Florida)
As a processor for this REO title company I was responsible for supporting from one to 8 closers at any given time. I am experienced in Softpro, opening files, processing and reviewing real-estate contracts, clearing title, and am extremely familiar with numerous servicer websites, i.e.: Homesteps, Dares, USRES, SPS, and REOtrans. Worked with servicers Freddie Mac, American Home, Select Portfolio, Coldwell Banker, EMC, Green River, Brighton, 406 and FNMA. Provided lenders with title work to clear loans for closing, provided real estate attorneys with requested documents for review. Communicated with county and city offices to ensure no existing liens and code violations, and obtained payoffs. Worked with Homeowners and Condo Associations and/or their attorneys to obtain payoffs for closing and ensure that it is within Florida statute. In addition to these daily duties, I was required to provide accurate status updates to buyers and real-estate agents, and handle upward of 60 customer service calls daily.
4-40 Agent (02/2008 " 11/2008)
Pettineo Insurance Agency (Coral Springs, Florida)
As a customer service 4-40 Agent for this small personal lines insurance company I was responsible for answering phones and providing customer service to our 200 plus clients. I quoted and bound personal lines policies for new clients with companies such as Progressive Auto Insurance, Bristol West, GMAC, Universal Homeowners Insurance, Citizens, and many more. I was also responsible for maintaining and requiting our existing renewals on a daily/monthly basis.
4-40 Agent/Administrative Assistant (03/2007 " 01/2008)
Atlantic Insurance Group, LLC (Pompano Beach, Florida)
Originally hired as an administrative assistant for this Personal Lines Insurance Agency, within 6 months I received my 4-40 license and began quoting and binding personal lines policies for new clients with companies such as Progressive Auto Insurance, Bristol West, GMAC, Mercury, Universal Homeowners Insurance, Citizens, and many more. I was also responsible for maintaining and requiting our existing renewals of the existing 300 plus clients.
RECEPTIONIST/PROCESSOR/POSTCLOSING (10/2003-06/2005)
Title Partners of South Florida, Inc. (Fort Lauderdale, Florida)
As a receptionist for this title company, I was responsible for managing a busy switchboard, opening new files and entering information into Landtech for each file. I prepared conference rooms for closings, greeted clients and real estate agents, and prepared snacks and refreshments for each closing. I was soon promoted to Processor where I was responsible for drafting HUD-1's and preparing all documents needed for closing. I also assisted the post-closing department by preparing files for storage, sending recorded mortgages and deeds, and helping with funding requirements for loan files.
LEGAL ASSISTANT (08/2002-08/2003)
Law Office of Cory S. Robins, Esq. (Hollywood, Florida)
Duties included but were not limited to: drafting of motions and orders, scheduling hearings with J-s, drafting of subpoenas, heavy transcription, scheduling of mediations and depositions, filing, phones and other general office duties.
LEGAL ASSISTANT (2001" 2002)
Law Office of Michael B. Cohen, P.A.
Duties consisted of typing and filing motions, briefs, orders, and preparing files for trial; maintaining a diary and scheduling hearings, appointments, and depositions, consulting with clients and initial client intake, and general office duties such as answering phones, ordering office supplies, heavy dictation and transcription. This firm specialized in state and federal criminal defense.
Education
NOVA SOUTHEASTERN UNIVERSITY:
WITH A MINOR IN FORENSIC PSYCHOLOGY FINAL SEMESTER: BS IN PYSCHOLOGY
CITY COLLEGE:
SPENT ONE YEAR WORKING TOWARDS AN AS IN LEGAL ASSISTING
FLORIDA ATLANTIC UNIVERSITY:
CERTIFCIATE OF COMPLETION FOR THE LEGAL SECRETARY PROGRAM
Skills
MS WORD
LANDTECH
SOFTPRO
OUTLOOK
POWERPOINT
WORD PERFECT
DICTAPHONE MACHINES
FAX MACHINES
EXCELLENT ORGINAZATIONAL AND EFFICIENCY SKILLS
MULTI TASKING
SELF STARTER
TEAM PLAYER
AVG TYPING SPEED 75-85 WPM
Your Email
Email Address Required.
Email Message
Required
Send To
Your Email
Message
These items will be permanently deleted and cannot be recovered. Are you sure?
Contact this candidate