Manager Project

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Paul Serkin – CV / RESUME

Paul SerkinMekor Chaim 11/9Jerusalem, Israel 93465Cell: 054 ***-********@******.***

PROFESSIONAL HIGHLIGHTSOver 27 years of progressive experience in the healthcare information technology fieldConsulting Services Business DevelopmentConsulting practice management and office management experienceProduct Manager for Healthcare and Integration packagesTechnical sales support and customer interaction expertiseProject Manager, Engineering team

CONSULTATIVE / MANAGEMENT SKILLSDirected all MIS and Telecommunications effortsResponsible for business development activities, which included direct contact with customers, potential customers and sales force to review current and proposed product directions and architectureCultivated business relationships with third party consulting firms and system integratorsHandled revenue generation, budgeting/forecasting, project management, and resource schedulingDeveloped and implemented installation and training standards for major financial software packagesResponsible for system design and implementation of customized order entry, reservations and inventory systemsExcellent analytical, organizational and problem solving skillsSuperb interpersonal, communication and leadership skillsManaged Engineering team responsible for applications development, customizations, implementations and HIS system support

TECHNICAL SKILLSPerformed application design and development for various business and clinical systemsArchitected integration environment solutions for healthcare and other businesses including exposure to all major HIS systems including Eclipsys, McKesson, Cerner and Siemens systemsExposure to all major healthcare HIS applicationsManaged configuration, purchase and implementation of various hardware and software solutions including campus wide fiber optic TCP/IP Ethernet LAN, inter-facility WAN, Intranet and Internet connectivityImplemented Ethernet Switching and network upgrade to support over 1000 additional nodesSupported over 850 PC systems and all associated hardware and softwareProvided technical leadership to engineering team

PROFESSIONAL EXPERIENCE

December 2006 to June 2009

Project Manager

Manage IT projects for hospital wide and departmental system enhancements and implementations. Scoping and estimating, project tracking, cross departmental staff supervision, and technical architecture for a variety of projects. Directly supervise up to ten systems analysts with responsibility for: 24 7 production support for multiple hospitals, IT systems, system enhancements, and training. Participate in internal planning sessions for long term IT planning. Attend vendor presentation to evaluate new products.Independent IT ConsultantApril 2005 to Present

As an independent consultant, I work with small business and individuals, analyzing current networks and internet access, developing proposals for enhanced services and diagnosing and repairing PCs, printers and other network peripherals., New York, NYOctober 2004 to April 2005

Interim Chief Information Officer

Interim CIO for this 350 person non-profit which runs healthcare clinics and social service programs for underserved patients throughout New York City. Participated as a Senior Team member in the direction and operation of organizational wide oversight and projects. Led all aspects of MIS activities and growth planning such as Data Network expansion, VOIP implementation, software acquisition, contracting, PC purchasing and roll out. Management and direction of 10-12 staff responsible for all aspects of MIS and Telecommunications. Supporting over 350 PC and network users in a variety of Patient, Clinical and administrative applications., Denver, CO.May 2003 to June 2004

Practice Manager

As Practice Manager for this 20 person consulting firm, specializing in Middleware and integration technologies responsibilities included:CTG Healthcare Solutions, Cincinnati, OH November 2001 to May 2003

Principal Consultant

Responsible for business development and partnership expansion for consulting services. Management of multiple projects and company staff involved in integration projects. Performed technical training and analysis at customer sites in preparation for consulting engagements. Assessment of current integration environment in preparation for major enhancements/upgrade., Emeryville, CA2000 2001

Healthcare Product Manager, E-Business Division

Coordinated development of new product and product strategies across various internal departments including: Engineering, Sales, Marketing, Professional Services, Technical Support and other departments responsible for the creation and delivery of products.

Practice Manager, Professional Services

Managed consulting services in a variety of vertical markets including Healthcare, Telecommunications and Utilities for a provider of Enterprise Integration Software and technology. Handled revenue generation, budgeting/forecasting, project management, and resource scheduling. Acted as primary customer liaison for all post sales contacts. Assisted in Sales and Marketing calls for prospective clients and current client systems expansions., New York, NY1987 1997

Director of Technology, IS

Managed multiple projects from inception through completion for: Clinical Inquiry System, Patient Accounts Tracking System, Microbiology/Cytology results reporting systems, Pharmacy profiling and billing systems, Medical Staff Office Credential tracking system and others. Architected and implement fiber optic backbone, in house networking, internet connectivity, email, etc.intelliMED Corp., Fort Lee, NJ1985 1987

Director, Product Applications

Directed all technical support and implementation activities including design, testing, installation and training on Operating Room administrative and clinical database system. Analyzed user needs and created custom user screens, reports and data inquiries as required.

Health Information Systems, Brooklyn, NY1982 1985

Systems Consultant

Developed and implemented installation and training standards for major financial software packages as well as systems software for both mini and mainframe systems. Developed custom database systems and reports for both client and internal use. Determined and documented physical requirements for installation of both mini and mainframe systems including peripheral devices, computer room hardware and telecommunications equipment.

EDUCATIONBA, Psychology, Yeshiva University, NY, NY, May, 1979

About – Paul Serkin

Paul Serkin – CV / RESUME

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