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Sales Customer Service

Location:
Moorhead, MN
Posted:
January 01, 2013

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Resume:

Lisa Oberg

Email: abp3ct@r.postjobfree.com

Address: *** ********* **

City: Moorhead

State: MN

Zip: 56560

Country: USA

Phone: 218-***-****

Skill Level: Experienced

Salary Range: $70,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Lisa A. Oberg

427 Clearview Court Moorhead, MN 56560

701-***-**** (c) abp3ct@r.postjobfree.com

Summary of Competencies

Sales/Competitive Spirit

- 12 years of diversified inside and outside sales experience. Exposed to sales environment since birth.

- 15 years of connected sales and marketing experience.

- 3 years sales management

- Spirited personality and contagious enthusiasm for sales.

- Strong ability to develop and execute plans that support the achievement of established goals.

Communications

- Bachelor of Arts degree in English.

- Experience training/consulting with clients, coworkers and partners.

- Interface with diversified clients to present product features and benefits.

- Influential selling through natural, persuasive communication skills.

Personal Strengths

- Build long-lasting relationships through strong listening and communication skills.

- Professional demeanor and appearance.

- Can handle rejection and try to grow from it.

- Exemplary work ethic; prioritize time and tasks for optimal productivity.

Computer

- Proficient user of Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint, OneNote), Microsoft CRM, Microsoft Lync, Web Conferencing and Internet applications.

Relevant Sales Experience

MICROSOFT CORPORATION, Fargo, ND www.microsoft.com Feb 2011-Nov 2012

Dynamics ERP/CRM New Business Area Sales Representative - Central Region

Inside Sales focused on uncovering, qualifying and selling Microsoft Dynamics business applications (ERP/CRM) solutions into Mid-Market and Enterprise customers within Central Region.

* Thorough understanding of ERP and CRM business applications

* Ability to Target C-level Executives

* 100% Opportunity Quota Attainment

* 137% Revenue Attainment

* Circle of Excellence - FY12 Top Subsidiary Award - US SMS&P Team -Dynamics

SEI INFORMATION TECHNOLOGY, Fargo, ND www.sei-it.com

SEI provides comprehensive technology support services that help clients improve customer service, increase efficiencies, manage costs, and realize greater return on investment.

Area Marketing Specialist - Central Region - Microsoft Account Aug 2009-Feb 2011

Support of Central Region PAM managed partner marketing efforts as well as customer marketing.

* Project and Event Management

* Tracking return on investment and budget forecasting

* Reporting and Training

Supervisor - Central Region Tele-Partner Account Manager-Microsoft Account July 2006-Aug 2009

Responsible for a team of individuals that act as the liaison between Microsoft Partners that resell the software and Microsoft.

* Primary goal is to attain year over year revenue growth among the TPAM Managed Partners.

* 100% of the team attained forecasted pipeline goals consistently month over month as well as closed revenue goals.

* Over 600 partners under management for Central Region

* Coaching individuals to communicate sales and marketing strategies to attain business growth.

Inside Sales Account Executive - Microsoft Account Mar - July 2006

Individual will make contacts to determine prospective client software needs and present information on software products to pre-qualify leads for Microsoft.

* Initiate phone calls to business prospects, using the solution selling 9 block model, develop awareness of customer needs and expectations, continually develop communication skills for higher level of effectiveness, and share product knowledge.

RDO EQUIPMENT CO., Fargo, ND www.rdoequipment.com 2003-2006

Marketing Communications Assistant/Customer Advocate

One of John Deere`s largest distributors of agriculture and construction equipment. Field support for comprehensive marketing and branding strategies.

Increase market share, lead generation, telephone surveys, ongoing communication with leadership teams, negotiating with vendors, company newsletter, and strategic evaluation of customer experience.

BROWN & SAENGER, Fargo, ND www.brown-saenger.com 2002-2003

Outside Sales Representative

Outside sales of business products, professional printing, and promotional products. Sell features and benefits with goal of increasing market share. Position requires self-motivation, sales ability, creativity/ innovation, client orientation, involvement in the community, and good working relationships.

Increased personal sales 225% in one month. Consistently continue to increase sales in each division.

Cold call 100+ targeted company key decision makers weekly; continue to expand client base by cultivating and nurturing entrusted business relationships.

Provide outstanding customer service by proactively identifying, addressing, and solving problems.

Optimize sales by sharing knowledge, information, and experience in a team environment.

Education

Washington State University, Pullman, WA 1992

Bachelor of Arts - English

Alpha Gamma Delta sorority, Alumni Member

The Dale Carnegie Course www.dalecarnegie.com 2005

Building Self-confidence, Enhancing Communication Skills, Interpersonal Skill Development, Teamwork and Leadership Skills, Effective Attitude Management

Community Involvement / Interests

Volunteer - Marketing/Communications - Jeremiah Program http://www.jeremiahprogram.org 2012

Jeremiah Program is a nationally recognized nonprofit organization using a proven, holistic approach to transform families from poverty to prosperity two generations at a time.

Volunteer - 4th & 5th Grade Girls Basketball Coach - Moorhead Basketball Association 2011-2012

Chamber of Commerce of Fargo/Moorhead; Ambassador Service Committee member 2002-2003

Interests: Golf, horseback riding, running and traveling

Horse showmanship since age 3; golf since age 5



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