Customer Service Sales
Resume:
Yvette Sanders
Email: *********@********.***
Address: ***** ******** #***
City: Southfield
State: MI
Zip: 48034
Country: USA
Phone: 810-***-****
Skill Level: Experienced
Salary Range: $35,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Yvette Sanders
28370 Lockdale APT#301 Southfield MI 48034 Phone: 810-***-**** * Email:*********@********.***
December 28, 2012
Dear Hiring Director:
I am responding to the open position at your company. As indicated on the attached resume, I believe I have the credentials you are seeking and believe I can be a valuable asset to your company.
I recently received my associate`s degree in General Business from Mott Community College. At Mott I graduate in the top 10% of my class with a 3.88 G.P.A. Also, I had the honor of being inducted into the Internal Phi Theta Kappa honor`s society. In addition to this honor society I also earned an honor`s recognition award from the Mott College honor`s society. The following table outlines my area of concentration:
Management/ Office & Business 16 Hours
Business 12 Hours
Occupational Specialty Computer courses 6 Hours
In addition to my coursework, I have the following customer service experience:
* Greeted all walk in customers and directed them to appropriate personnel.
* 3 years of front desk receptionist experience.
* 3 years of customer care representative experience in a call center setting.
* 3 years of retail sales experience.
I hope I can bring my great attitude and special qualities to your company and I am requesting an interview with you where I can ask you more directly can I have the job.
Sincerely,
Yvette Sanders
Yvette Sanders
28370 Lockdale apt#301
Southfield, MI 48034
PH: 810-***-****
Email: *********@********.***
.
Objective: To obtain a job that will utilize with maximum effort my great customer service skills.
Skills and abilities: (career highlights)
1. Trained new representatives as senior customer service representative.
2. Have 3 years sales experience.
3. Ability to answer up to 19 incoming lines on most phone systems.
4. Have over six years of customer service experience.
5. Type 45 wpm.
6. Working knowledge of MS Word, Excel, Access, Power point.
7. Have 3 years of clerical/administrative support experience.
Employment History:
VSI-Visual Service Inc. Customer service
Bloomfield Hills, MI Responded to inquiries in regards to Lexus Car dealer certification
1/1999-7/1999 program. Filled business cards orders and proof read business cards . before shipping to client. Per clients request processed request for
Certification tests.
Air touch Paging Retail account representative
Farmington Hills, MI Answered incoming calls from retailers and resellers. Serviced and
7/1994-10/1997 maintained resellers and retailers accounts. Provided technical support for clients having a wireless product issue. Selected, ordered, and
shipped promotional merchandise to clients. Also, sold pagers to
wireless Customers.
Sanders 2
BASF Front desk Receptionist
Southfield, MI Greeted walk in customers directed them to appropriate personnel.
1/1992-1/1993 Answered 10 line incoming phone and directed calls to correct
employee. Assisted administrative staff with special projects.
Also provided clericial/administrative support.
Isuzu Motors Front desk receptionist
Southfield, MI Assisted with clerical and administrative support. Handled faxes and
1/991-1/1992 mail sorting and distribution. Handled the maintaining office
inventory room and ordering of office supplies. Also, organized and
purchase orders.
Education:
Mott community college GPA: 3.88 General business associate`s degree (December 2012)
Flint Northern High school diploma (1990)
Groups/Clubs:
Phi Theta Kappa International honor`s society
Mott community college honor`s society
Special note: 1999 car crash left on disability now ready to return to work after college training.
Still attended college working on bachelor`s degree plan to continue school until obtain Ph.D. in
business administration.
Contact this candidate