Customer Service Sales

Experienced Office Assistant (Valdosta, GA)

Date: 2012-10-30, 3:07PM *********************@*****.***

Summary

Experienced Branch Administrative Clerk, seeking a position that will provide the opportunity to utilize my skills while being an asset to a prospective employer.

Skills

Counter Sales, Customer Service, Detail Oriented, Processing invoice payments,

Work History:

Quality Staffing/ Elk River Inc.

Cullman, AL January 2012- May 2012

Shipping Clerk

I was hired through a Quality Staffing to fulfill the position as Shipping Clerk at Elk River. My day started with putting the daily shipment in the system to begin processing pick tick printing. After printing my pick ticks I processed the packing slips. I pulled product from inventory to be shipped out to customers thru UPS Worldship and FED EX. Printed two pick tick reports per day, morning shipment and afternoon shipment. Once shipments were completed I put away daily stock shipments that came in. I also put together fall protection kits for inventory.

Keystone Automotive Industries January 2009- July 2011

Cullman, AL August 2007- August 2008

Branch Administratve Clerk February 2006- December 2006

January 2009 -- July 2011 Returned to Keystone as a Branch Administrative Clerk. Job duties included, processing daily paperwork for 9 Route Salesman and 9 Delivery Drivers. This included processing credits on canceled invoices and any price adjustments notated by the Route Salesman/Drivers and processing daily payments against all invoices from daily deliveries. Job duties also included daily check in of all Route Salesman/Drivers as they returned each evening, verifying there paperwork was correct, verifying monies collected against invoices were correct and giving the final signoff of paperwork and monies returned, releasing the Route Salesman/Drivers of their responsibility for monies returned. Responsibilities also included all counter sales from walk in customers and verifying the cash register at the end of the day.

August 2007 -- August 2008 Returned to Keystone as a Warehouse Worker. Responsibilities included the Material Review Board, in which I help to determine the disposition of defective returned product, pulling parts for Route deliveries, all shipping and receiving for UPS and LTL freight and daily check in of all Route Salesman as they returned each evening, verifying there paperwork was correct, verifying monies collected against invoices were correct and giving the final signoff of paperwork and monies returned, releasing the Route Salesman of their responsibility for monies returned. In May 2007 I was promoted to an Inside Sales Rep, responsible for handling incoming customer calls, taking customer orders and processing orders, making cold calls on potential customers and customers currently buying to grow sales.

February 2006-December 2006 worked as a Branch Administrative Clerk. Job duties included, processing daily paperwork for 8 Route Salesman. This included processing credits on canceled invoices and any price adjustments notated by the Route Salesman and processing daily payments against all invoices from daily deliveries. Job duties also included daily check in of all Route Salesman as they returned each evening, verifying there paperwork was correct, verifying monies collected against invoices were correct and giving the final signoff of paperwork and monies returned, releasing the Route Salesman of their responsibility for monies returned. Other responsibilities included helping in the warehouse as needed receiving and putting away inventory.

Sherwin Williams Paints May 2007- September 2007

Beaufort, SC; Cullman AL September 2008- December 2008

Sales Associate

I Greeted customers as they came in, showed customers the types of paints and explained which would be best for their project. Mixed paints customers choose. Matched samples they brought in. Answered phones, place call in orders. Got customers paint ready for those who called in. I also stocked shelves with inventory that came in.

O'Rielly Auto Parts March 2005- February 2006

Cullman, AL

Delivery Driver, Counter Sales

Started out delivering parts to local shops delivering parts in a timely manner. Was then put on the counter for sales, helped customers that came in, stocked shelves on daily basis, kept inventory neat and organized, answered phones and place phone orders.

Kmart April 2003- January 2005

Cullman, AL

Lay-a-way, Cashier

Worked cash register and customer service, responsible for greeting customers as they came through the checkout line, verifying they were able to find everything they needed and checking out their purchases. Collected and verified the correct amount of money of given by the customer and verified change was correct before given back to customers. Counted and verified register money was correct at the end of shift. Worked in lay-a-way, helping customers with items put on lay-a-way, collecting payments for items on lay-a-way and processing final payments once customers made their final payment in order to receive the item they had purchased.

Education: GED, would like to further my education in business management or administration/receptionist.

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