Manager Sales

Charlotte Sebrena Morris

Email: ********@**********.***

Address:

City: Tampa

State: FL

Zip: 33618

Country: USA

Phone: 813-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished Manager with extensive experience in front of house and back of house operations. Strong strategic planning and people management skills. Over 24 years in retail sales, very client focused with strong leadership and relationship building skills.

Educational Background:

High School Dipolma from Glynn Academy, Brunswick GA 1/2001 to 6/1990 (general)

Job History / Details:

Summary

Accomplished Manager with extensive experience in front of house and back of house operations. Strong strategic planning and people management skills. Over 24 years in retail sales, very client focused with strong leadership and relationship building skills.

Highlights

Team oriented

Reliable

Retail inventory management

Outstanding communication skills

Exceptional leader

Store operations

Experience

January 2011 to December 2012

Victoria's Secret Tampa, Fl

Store Manager International Plaza

Fosters a customer-centric culture, owns the customer experience throughout the entire store. Leads and delegates, as appropriate, the execution of all company initiatives, ensures payroll is managed, manages and resolves customer relations issues. Provides leadership that drives overall operational execution and total store results. Creates an awareness of and builds capabilities in loss prevention by fostering a culture of honesty and connecting the links between customer service, associate engagement and shrink.

During my time at International Plaza I was the Bra Champion for the district for 2011 and 2012. Implemented the Bra Certification roll out for the district and trained all Store Managers, held and conducted meeting and training classes for Category Managers of bras. I am a mentor to a new Store Manager, do weekly touchbases with her and has completed a Store Visit Summary in her store. I am a leader in the district, I have facilitated conference calls, been on Regional calls in the absence of my District Manager and has also been left in charge of the District on numerous occasions when my District Manager is out. Partners with District Manager with interviewing of new management candidates.

October 2008 to January 2011

Victoria's Secret Wesley Chapel, Fl

Store Manager Wesley Chapel

Opened brand new, our first Pink Nation event was the most successful event in the District, had sales in access over $12,000 in two hours. Achieved the shopper Award in 2010 for 21 percentage over sales plan for SAS.

March 2006 to October 2008

Victoria's Secret Tampa, Fl

Co-Manager International Plaza

Trained, coached and mentored staff, traveled to other stores for learning labs and additional training programs. During my two years at International Plaza we had two Store Managers leave the business, I was the acting Store Manager in 2007 and 2008.

February 2001 to March 2006

New York & Company Jacksonville, Fl

Co-Manager

Accountable for for sales, completed floorsets, assists in the making of the schedule, held accountable for the stores overall inventory results. Maintains visuals throughout the store, personal and store accountability for opening credit cards

March 1997 to February 2001

Dillard's Jacksonville, Fl

Department Sales Manager

During my time with Dillard's I was a Cosmetic Manager, then Manager of the shoe department which included Mens, Ladies and Children's which had sales in access of almost 6 million combined sales. I was then promoted to the ladies department which has sales in access of 14 million. Duties included schedule making, floor moves, visual standards, inventory control, and walk through with the corporate team.

Education

1990 Glynn Academy Brunswick, Ga

High School Diploma

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