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Customer Service Medical Assistant

Location:
Wonder Lake, IL
Posted:
December 12, 2012

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Resume:

Cynthia Sarabia

Email: ********@****************.***

Address:

City: Wonder Lake

State: IL

Zip: 60097

Country: USA

Phone: 815-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I'm a Self-motivated individual offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with bookkeeping and clerical knowledge. Personable and responsible in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from Art Institute of Ft. Lauderdale, Ft Lauderdale FL 1/2001 to 10/1988 (Business)

Job History / Details:

Summary

I'm a Self-motivated individual offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with bookkeeping and clerical knowledge. Personable and responsible in retail and customer service. Solid team player with upbeat, positive attitude.

Highlights

Accounts receivable

Accounts payable

Payroll

Fiscal budgeting knowledge

Accounting operations

Complex problem solving

Strong communication skills

Expert in customer relations

Effective time management

Quickbooks

Expert in customer relations

Group events and outings

Event planning

10-Key, Account

Invoice processing

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Sharp problem solver

Energetic work attitude

Large cash/check deposits expert

Telephone inquiries specialist

Customer service

Adaptive team player

Opening/closing procedures

Creative problem solving

Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

General Ledger Accounts

Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

Experience

March 2007 to 12/12/2012 12:00:00 AM

Volo Auto Museum Volo, IL

Bookeeper/Museum Assistand Director

Reduced time and costs and increased efficiency by introducing new accounting procedures.Calculated figures such as discounts, percentage allocations and credits.Verified details of transactions, including funds received and total account balances.Suggested process improvements to secure prompt and regular receipts for the organization.Coded the general ledger and processed vendor invoice payments.Deposited third party checks, as well as monthly reserve transfers.Coordinated approval processes of all accounts payable invoices.Balanced batch summary reports for verification and approval.Conducted month-end balance sheet reviews and reconciled any variances.Researched and resolved billing and invoice problems.

January 2006 to February 2007

Land Technology McHenry, IL

Administrative Assistant/ Accounts Payable/Receivable

Processed invoices for a small-scale organization.Calculated figures such as discounts, percentage allocations and credits.Verified details of transactions, including funds received and total account balances.Coded the general ledger and processed vendor invoice payments.Opened and assigned new client accounts.Coordinated approval processes of all accounts payable invoices. Planned travel arrangements for executives and staff.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Planned meetings and prepared conference rooms.Maintained an up-to-date department organizational chart.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.

Education

1988 Art Institute of Ft. Lauderdale Ft. Lauderdale, FL

High School Diploma Business

Candidate Resume - Sherry Bradley

Contact Information -

Email: ********@**********.***

Address:

City: New York

State: NY

Zip: 10029

Country: USA

Phone: 646-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified Medical Assistant with 7 years work experience in a fast- paced environment. Working hands on with doctors and nurses specializing in exceptional patient care. Helping in the administering of medication, handling confidential paperwork and skilled in Phlebotomy.

Educational Background:

High School Dipolma from Sanford Brown, New York NY 1/2001 to 5/2004 (Medical Assistant)

Job History / Details:

Professional Summary

Certified Medical Assistant with 7 years work experience in a fast- paced environment. Working hands on with doctors and nurses specializing in exceptional patient care. Helping in the administering of medication, handling confidential paperwork and skilled in Phlebotomy.

Licenses

Certified Medical Assistant.

Skill Highlights

Charting expertise

Able to lift pounds

Understands mobility assistance needs

Understands medical procedures

Trained in grooming and bathing assistance

Documentation procedures expert

Calm and level-headed under duress

Medical terminology knowledge

Reliable transportation

General housekeeping ability

Quick problem solver

Professional Experience

April 2005 to Current

Mount Sinai Hospital New York, NY

Nurses Aid

Assisting with nurses on the daily care of patients in a rehab setting. ADL charting, Comforting patients and providing them with reassurance and encouragement.

Education and Training

2004 Sanford Brown New York, NY

High School Diploma Medical Assistant



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