Customer Service Sales

Rak Patel

Email: ********@****************.***

Address:

City: Orlando

State: FL

Zip: 32822

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a challenging position that utilizes sales, customer service, relationship building techniques, and leadership techniques. I have the ability to multitask and produce results in high pressure work environments. I also understand that quality students and motivation from admissions advisors is key in education. This ensures students will graduate and work in the field of study, which is always helpful for accreditation purposes, as well as full revenue recognition for each student.

Educational Background:

High School Dipolma from American Intercontinental University, Chicago IL 1/2001 to 12/2012 (Accounting)

High School Dipolma from Hofstra University, Chicago IL 1/2001 to 12/2012

Job History / Details:

Summary

Seeking a challenging position that utilizes sales, customer service,

relationship building techniques, and leadership techniques. I have the ability to multitask and produce results in high pressure work environments. I also understand that quality students and motivation from admissions advisors is key in education. This ensures students will graduate and work in the field of study, which is always helpful for accreditation purposes, as well as full revenue recognition for each student.

Core Qualifications

Training

Recruiting

Sales

Leadership Development

Team Leadership

Active participation in [groups, plans, events]

Effectively work with parents

Motivating students

Performance assessments

Active listening skills

Clear public speaking skills

Positive atmosphere promotion

Behavioral/cognitive skills development

Goal Setting and Implementation

Achievements

Nominated to within Career Education Corporation to be trained as Assistant Director of Admissions

Lead Campus with most amount of start/future graduates in 2011.

Highest Retention Percentage Amongst all campus admissions reps for 3 years.

Professional Experience

October 2009 to Current

Sanford Brown Institute Orlando, FL

Senior Admissions Rep

Nominated by DOA and President to sit in ADOA training calls Left in authority position to lead the team in Stand-ups, and give daily feedback to DVP and Campus President in absence of my DOA MMR reviews with DOA and Marketing manager once a month Review CampusVue Z report for upcoming Start Involved with new hire training and developed individuals.

Review EFlash and met with reps to review WTD goals, conversion rate and start progress.

Motivate and help drive daily activity to ensure forecast as an achievement.

Held brief meetings on Don'ts and Do's within Compliance.

Conduct interviews and tours and evaluate prospective students on their basis needs, desire, goals, dedication, in accordance with all school and company policies, applicable federal and state regulations and all accrediting agencies standards, and requirements.

Perform secondary interviews with students.

June 2009 to October 2009

Fortis College Winter Park, FL

Admissions Advisor

Contact leads to arrange face to face meetings Enroll students after face-to-face interviews in cosmetology and medical programs Ensure student is fully packaged so they will start program Assist fellow advisors by critiquing interviews and phone etiquette.

January 2009 to June 2009

Kaplan University Orlando, FL

Admissions Advisor/ Team Leader

Contact and enroll students in various Degree and Certificate Programs Exceeded company goals per enrollment cycle Assisted helping team and site exceed company goals Work with various departments to ensure successful starts for enrolled students Assist fellow advisors by second voicing phone calls with prospective students Prepare and collect all necessary documentation and provide student necessary information Assist with team meeting to build enthusiasm, energy, and motivation.

June 2006 to August 2008

SunTrust Bank Orlando, FL

Business Sales Coach

Utilized sales and referral techniques to meet or exceed weekly and monthly goals in both face to face sales and phone sales.

Convinced non SunTrust clients to open new accounts with SunTrust.

Maintain working knowledge of updated and new products for both business and personal clients.

Actively made sales profit for the full range of bank products and services in face to face meetings and over the phone to meet both client and bank profit needs.

Education and Training

2013 American Intercontinental University Chicago, IL

Pursuing Degree Accounting

2005 Hofstra University Long Island, NY

B.B.A Business Management

Affiliations

Member of Career College Admissions Professionals

Member of Admissions and Campus Operations Careers

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