Human Resources Manager

Karen Caldwell

Email: *********@********.***

Address: *** ****** *****

City: Stoughton

State: MA

Zip: 02072

Country: USA

Phone: 617-***-****

Skill Level: Experienced

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Karen Caldwell

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Karen Caldwell

195 Rogers Drive

Stoughton, Ma 02072

Home: 781-***-****

Mobile :617-***-****

Email address: *********@********.***

Profile

An experienced Human Resources Professional with a diverse Generalist background in a variety of industries. Business support includes areas in High Tech, Manufacturing, Financial Services, Research and Development and Health Services organizations. Extensive experience in implementation of Compensation programs, Benefits implementation, Staffing, and Training and Development. Strong emphasis on Employee Relations as well as large scale downsizing. Recent experience working as a Human Resources Specialist at a Professional Employer Organization (PEO)

Experience

Insperity, Inc (formerly Administaff PEO Services) 12/10-3/12

aai Supported a diverse client base of over 100 small to medium size companies providing all aspects of HR service including:

aai Resolved employee relations issues which included harassment, violence in the workplace, theft, misuse of internet use well as performance management

aai Worked closely with corporate legal to draft over 100+ separation agreements for reorganizations, layoffs as well as performance

aai Organized various employee surveys including climate surveys, on boarding surveys as well as new hire surveys

aai Responsible for conducting Liability Management straining which included: Harassment Prevention Training, Effective Counseling, Fair and Consistent Performance Appraisal and HR Fundamentals

aai Participated in the winning January 2012 Team Success Award

Children's Hospital, Boston, MA 6/07-11/09

Human Resources Partner

aai Responsible for all aspects of the human resources function for Patient Services Department.

aai Act as an internal consultant to senior managers on matters involving employee relations, compensation, workforce planning, performance management, and organizational change and job reclassifications.

aai Collaborates with Staffing organization to develop recruitment strategies as well as retention initiatives

aai Acted as a consultant to Compensation on the successful implementation of new pay strategy.

aai Advised and rolled out training to key management on new compensation structure.

aai Proposed and implemented in collaboration with Compensation a strategy to restructure Radiology Services.

aai Served as an instrumental team member to develop new Employee Referral Program.

Brigham and Womenaaiais Hospital, Boston, MA 5/05-4/07

Human Resources Consultant

aai Developed management guide to unemployment process

aai In collaboration with Employee Relations successfully resolved several high profile cases and averted potential litigation.

aai Responsible for the overall support of several large departments of over 1200 employees. These departments included: Department of Surgery, Orthopedic, Rehabilitation Services, Operating Room Operations, Medical Records, Patient Registration and BWH Finance.

aai Consult and advise managers and employees relative to employee relations issues such as hospital policy, union contract interpretation, disciplinary action, conflict resolution, etc.

aai Serves as a neutral party to resolving issues within the department

aai Oversee grievance review process, monitor timely responses from management, conduct grievance review board, and ensure all decisions are implemented.

aai Works closely with the ER/LR specialist team to advise and consult on decisions. Seeks advice from the ER/LR team on complex issues and any issue regarding outside counsel or MCAD/EEOC charges.

Uphamaaiais Corner Health Center, Dorchester, MA 12/01-5/05

Human Resources Manager

aai Managed all aspects of Human Resources functions for a 300+ employee community health center

aai Recruitment for all Health Center positions including professional staff, physicians, dentist, optometrist and nursing as well as non exempt staff such as Medical Reception, administrative support, maintenance.

aai Chaired the Safety Committee responsible for reviewing all Workersaaiai Compensation claims with the goal to provide resolution to recurring issues

aai Implemented Annual Open Enrollment for all staff, researched all benefits plans and forwarded recommendation to Executive Director

aai Conducted Group Orientation for all new hires

aai Rolled out Diversity Training Initiative

aai Worked on Program restructuring in Women and Infantaaiais Program

aai Supervised one Administrative Floater for Health Center.

Motorola, Inc., Mansfield, MA

Sr. Human Resources Representative 11/93-8/01

Motorola Manufacturing Operations 7/97-8/01

Motorola Software Products Division 6/95-7/97

Interim College Relations Manager, Motorola Inc 6/95-/7/97

Motorola Product Development Division 11/93-6/95

EDUCATION

BS Journalism/Public Relations, Suffolk University, Boston, MA

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