Sales Customer Service

Mark Shneour

Email: *********@********.***

Address: **** ********** **

City: Carlsbad

State: CA

Zip: 92010

Country: USA

Phone: 760-***-****

Skill Level: Director

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARK SHNEOUR

3808 Crownpoint Court, Carlsbad, CA 92010

760-***-**** aa *********@********.*** aa www.dotmom.com/career

OPERATIONS aaa FINANCE aaa LEGAL

* Comprehensive executive experience in both Fortune 100 and smaller company environments.

* Multi-million dollar P&L responsibility for corporate strategic planning, capital budgeting, business development and marketing & sales with respect to diverse product lines in both domestic and international markets.

* Broad and varied industry background, with emphasis in branded consumer products, information technology, Internet and E-commerce, investment banking, real estate and corporate law.

* Proven and diverse expertise spanning general management, business development, marketing & sales, corporate identity and brand development, public relations, strategic planning, mergers & acquisitions, business partner alliances, contract negotiation, regulatory compliance, manufacturing, process re-engineering and human resource training and development.

* Hands-on experience developing and growing undercapitalized start-up companies, new ventures and business turnarounds operating in highly competitive marketplaces.

* MBA and JD graduate degrees from UCLA, and undergraduate degrees in Economics and Biochemistry from the University of California.

* Strong leadership and communication skills, with a consensus-driven, assertive management style.

Areas of Expertise

Corporate Strategy aa Transactional Finance aa SAP Deployment aa Financial Projections aa Capital Budgeting aa Operations aa Product Development aa Marketing & Sales aa Domestic & International Markets aa Supply Chain Rationalization aa Human Resource Management aa Consumer Products aa Information Technology aa Internet & e-Commerce aa Mergers & Acquisitions aa Business Law aa Contract Administration aa Real Estate aa Strategic Alliances aa Corporate Identity & Brand Development aa Public Relations aa Regulatory Compliance aa Process Re-engineering

MBA / JD / CA STATE BAR

EMPLOYMENT

Biosystems Institutes / San Diego, California 2007 aaa Present

Vice President, Operations & Finance

Lead operations and finance functions in scientific advisory business with emphasis in biological systems.

* Contracted with Ralphs grocery company, Wegmans and other leading food retailers on reducing pathogen activity in commissary and packaged foods.

* Managed strategic alliance with Redex Packaging to develop food packaging technologies.

* Developed and implemented international symposia on scientific matters.

* Drafted and developed contract documentation for a wide range of business matters.

* Prepared financial budget and longer term financial projections.

TLC Advisors / Carlsbad, California 2004 aaa 2007

Business Advisor

Formed and managed a business consulting practice with emphasis in branded consumer products and services.

* Provided advisory services to boutique manufacturer and marketer of gourmet ice cream. Analyzed and recommended improvements to corporate operations, cost structure, product distribution and pricing. Assisted with negotiation and drafting of compromise and release documents to resolve dispute with minority investor. Prepared operational and financial projections and drafted offering memorandum for company recapitalization.

* Provided advisory services to established Canadian-based retail store provider of juice and health food products. Analyzed strategies and prepared operational and financial recommendations for prudent entry into U.S. marketplace.

* Provided advisory services to early-stage product designer and marketer of lighting-oriented novelty and gift products. Analyzed and provided recommendations on corporate operations, cost structure and product pricing. Prepared scenarios for corporate reorganization, and established investor group for company buyout.

Cornerstone Systems / Valencia, California 2002 aaa 2003

General Manager

In charge of all key business operations for the information security and Web-enablement product marketing and sales division within $60 million diversified, privately-held technology company.

* Negotiated and grew business relationships with industry leaders, including Trend Micro, Symantec, Panda Software, Okena/Cisco, Brightmail, Intruvert/NAI, Blue Coat Systems and Hostbridge.

* Redesigned corporate identity, product branding strategies and sales promotion collateral.

* Recruited, directly managed and led a team of four field account executives and six support staff.

ThinkBox / Glendale, California 2000 aaa 2002

Chief Operating Officer

Promoted from Vice President, Marketing & Business Development

Responsible for all key business operations overseeing a team of 30+ employees and contractors for start-up aaAdotcomaa developing Web-based, rich media educational products for children, parents and teachers.

* Led product development efforts and technology assessment, vendor selection, personnel recruitment and training in the achievement of award-winning, character and story-based educational Web site.

* Negotiated and managed strategic relationships with key content providers, corporate sponsors and business partners, including industry leaders Harcourt, Harvey Entertainment, WRC Media, IBM and Qwest.

* Spearheaded development of corporate identity and branding, and led business development, marketing and sales in partnership with established educational sales force, CompassLearning.

* Coordinated regulatory compliance and intellectual property licensing, oversaw quality control and customer service functions and served as active member of creative and editorial review boards.

* Led strategic change in business plan from advertising model to subscription model, and acquired technology assets and personnel from key industry competitor, growing prospective revenue base to 50,000+ customers.

Jerbeau Chocolate / Camarillo, California 1998 aaa 2000

President

Recruited by Board of Directors to turn around and re-engineer all operational, marketing and financial aspects of boutique wholesale manufacturer and marketer of gourmet confection products.

* Led a top-to-bottom reengineering of the company, including a rebuilding of marketing, sales and customer service functions, supply chain improvements and Web site and E-commerce development.

* Negotiated and closed key strategic relationships with a wide variety of industry-leading customers, suppliers and partners, including Starbucks, Mauna Loa and American Express.

* Restructured term debt and working capital facility with lead bank, Board and equity investors.

* Recruited, motivated and led a team comprising 10 professional staff and 100+ plant employees.

* Realized 100% growth in sales, and achieved break-even financial performance, within a one-year period.

NestlA(c) USA / Glendale, California 1993 aaa 1998

Senior Director, Marketing & Business Development 1997 aaa 1998

Chosen by executive management to lead international strategic marketing initiative to establish new sources of revenue and expand NestlA(c)aaas market position in key segments of the U.S. confections industry.

* Project recommendations led to reorganization of business unit, approval of acquisition targets and divestitures and increased investment for product development, media and promotional spending.

* Designed and implemented a aaAbusiness intelligenceaa intranet Web site to track key competitors, market segments and products, and to facilitate intra-company collaborative communication.

Director, Strategic Planning 1993 - 1997

Promoted two levels from Planning Manager

Headed team of five cross-functional employees in all aspects of strategic planning, market studies and internal consulting for entire set of NestlA(c)aaas U.S. food businesses comprising $10 billion in annual sales.

* Developed and implemented strategic plan, business unit prioritization effort and establishment of financial performance targets, and coordinated cross-divisional new business development activities.

* Provided analysis, due diligence, marketing and documentary support on multi-million corporate development transactions, including mergers and acquisitions, divestitures and new business ventures.

* Developed and prepared annual long term plan, and presented to U.S. and Swiss management committees.

* Reviewed and approved capital requests, and presented annual investment budget of $300+ million.

Institutional Property Resources / Westwood, California 1991 aaa 1992

Senior Vice President

Promoted from Vice President

Senior responsibility for overseeing a $1 billion portfolio of complex real estate and other business assets with the largest independent financial services and asset management contractor for the RTC/FDIC.

* Personally managed and sold a $200 million asset portfolio, recovering maximal value for U.S. taxpayers.

* Recruited, trained, motivated and directly managed a team of two professionals and five support staff.

Security Pacific Corporation (Bank of America) / Los Angeles, California 1988 aaa 1991

Senior Associate

Promoted several levels from Investment Analyst

Led a team of six professionals and support staff in investment banking engagements comprising debt and equity placements, financial restructurings, mergers & acquisitions and divestitures.

* Structured and marketed a $200 million institutional investment vehicle to investors in U.S. and Japan.

* Structured and marketed $300 million of securitized mortgage financings for the hospitality industry.

* Managed the marketing and sale of a signature L.A. office building to a Japanese investor for $88 million.

Katell Properties / Torrance, California 1987 aaa 1988

Project Manager

Managed all aspects of financing, development, marketing and leasing of a forty-acre business park.

Hill, Wynne, Troop & Meisinger / Westwood, California 1986 aaa 1987

Corporate Attorney

Effectively managed client transactions in corporate finance, securities, new ventures and real estate.

EDUCATION

UCLA Graduate School of Management / Los Angeles, California 1986

MBA Degree

* Marketing & Finance emphasis

* Member, Price Institute for Entrepreneurship

UCLA School of Law / Los Angeles, California 1986

JD Degree

* Graduated in top 15% of class

* Legal clerkships served at internationally-respected law firms in San Francisco and Los Angeles

University of California / Santa Barbara, California 1982

BA Degree, Economics

BA Degree, Biochemistry

* Graduated in both degrees with High Honors

* Elected Scholarship Chairman and Alumni Scholarship recipient, Phi Sigma Kappa fraternity

* Appointed member and Treasurer, Mortar Board national honor society

* Served as Legislative Aide to U.S. Congressman Robert T. Matsui (Washington, D.C.)

ADDITIONAL INFORMATION

* Licensed California attorney and member of the California State Bar

* Elected member, Council of Strategic Planning Executives (The Conference Board)

* Founder and former President, NestlA(c) Toastmasters public speaking club

* Appointed member, NestlA(c) Leadership Forum (aaAtop 200 leadersaa in company)

* Graduate of 21st Century Leadership

* Highly proficient in a wide range of computer and information technology programs and disciplines

* Interests include snow skiing, scuba diving, weightlifting, carpentry, creative writing and filmmaking

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