Sales Project

Salma Schoenberg

Email: *********@********.***

Address: *** ********* ******

City: Highland Park

State: IL

Zip: 60035

Country: USA

Phone: 847-***-****

Skill Level: Management

Salary Range: $150,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

SALMA K. SCHOENBERG

615 Onwentsia Avenue Highland Park, Illinois 60035 847-***-****

*********@********.*** www.linkedin.com/in/salmaschoenberg

SUMMARY

A versatile and accomplished information technology leader with a track record of successful delivery. As a forward thinker, I have spearheaded a wide variety of business activities ranging from client management and relationship building to software implementations and program/project management. With nearly 20 years of experience in IT, along with a strong business background including an MBA, let my passion for success help grow your business.

EXPERIENCE

ACXIOM CORPORATION, Downers Grove, Illinois

Senior Manager, Solutions Development, Global Client Solutions 2010-

Managed business unit of 50 development resources to support custom database marketing solutions for Altria (Philip Morris) and retail giant Macy`s. Responsible for hiring/firing within unit as well as coaching, mentoring and providing career-path guidance. Oversaw accounts generating $40,000,000 of annual revenue.

* Grew Macy`s development team by more than 200% within six months and Altria team by 50%.

* Worked closely with off-shore development teams to augment primary development initiatives within U.S.

* Collaborated with key stakeholders to forecast demand against capacity and cost for existing as well as upcoming development activities.

* Implemented major process improvements for development teams, including LEAN processes and principles, to improve value stream for client.

* Project-managed six-month migration initiative to move version control tool from legacy PVCS to Subversion.

* Improved employee satisfaction dramatically within business unit. Associate satisfaction and leadership index rose from 58% to 84%.

* Engaged in strategic resource realignment and collaborated on team vision for new shared-business unit of 40 development resources, including architects, project managers, business analysts and developers.

TELEFORMIX, LLC, Itasca, Illinois

Vice President of Client Services and Operations 2008-2010

Managed and realigned key business units. Developed and grew strategic relationships with key clients, including Citibank Financial, Deluxe Financial Services, United Marketing Group and Selling Source. Worked closely with Citibank Financial, which generated in excess of $2,000,000 of annual revenue.

* Wrote proposals to attract new business and expand existing accounts.

* Drove successful client implementations from contract inception to delivery and provided ongoing support on Teleformix`s CRM platform.

* Project managed strategic CRM initiatives for timely and successful delivery. Oversaw project teams encompassing implementers, developers, IT infrastructure and external vendors.

* Developed standard operating procedures and KPIs for organization.

INCISENT TECHNOLOGIES LLC, Chicago, Illinois

Vice President of Operations 2004-2008

Developed and grew strategic relationships with key business partners. Negotiated contracts, developed joint business solutions, and maintained and managed relationships with Fortune 500 partners, including Resource Automotive Group, Reynolds & Reynolds, Hendrick Automotive Group, Lithia Motor Group and United Auto Group. Directed team of analysts to ensure successful client implementations, from contract inception to delivery, as well as ongoing client support. Increased number of clients from ten to 1,000. Worked closely with sales team to prioritize sales pipeline. Oversaw short and long-term execution of sales plans to ensure pipeline was properly acted upon.

* Managed client account team. Established KPIs on client- and sales-related activities. Identified ways for account team to boost customer adoption and high-value customers for up-sell activities.

* Developed enterprise-wide Customer Relationship Management (CRM) solution, utilizing Salesforce.com to transform execution of sales pipeline. Project-managed implementation of Salesforce.com and managed rollout to users and stakeholders.

* Project-managed strategic operational initiatives. Led rollout of solution to strategic accounts, such as Lithia Motor Group, encompassing over 100 automotive dealers.

* Researched and secured new vendors to meet critical business needs. Negotiated vendor contracts and worked closely with lawyers to resolve legal concerns and issues.

* Ensured corporate compliance with client, vendor and partner contracts. Worked closely with lawyers on drafting and revising sales contracts.

ASCENTIAL SOFTWARE CORPORATION (IBM), Westborough, Massachusetts

Senior/Lead Consultant 2000-2004

Executed full software development life-cycle methodology to provide data quality solutions for clients. Oversaw development life cycle, including requirements-gathering, data analysis, solution design, development, testing, documentation and client training. Played key role at data integration and ETL layer of large-scale data warehouse projects. Built and fostered strong relationships with international and domestic clients to ensure successful implementations and drive repeat business. Worked closely with international clients, including United Kingdom Postal Service and Electricite de France domestic clients, including Rockwell Automation, Bristol-Myers Squibb and Nationwide Insurance. Acquired industry experience spanning insurance, manufacturing, healthcare, government, pharmaceuticals and utilities.

* Performed extensive client data analysis to determine appropriate actions to meet customer business requirements.

* Developed expert-level skills and subject matter expertise with Ascential QualityStage (Integrity). Utilized DataStage and ProfileStage.

* Aided pre-sales group in building key prototype data quality solutions to ensure successful sales activities.

* Augmented training department by teaching QualityStage classes to new clients.

ADDITIONAL EXPERIENCE

SEABURY & SMITH, Fort Washington, Pennsylvania

Data Quality Project Leader, 1999-2000. Led initiative to merge three disparate insurance IT systems into concise and complete single view of customer. Ensured data quality within strategic data warehouse initiative, utilizing Ascential`s (IBM) QualityStage product. Spearheaded sessions with business customers to gather requirements to address data quality issues and develop feasible and timely solutions. Designed, developed and tested data quality solutions for data warehouse.

Year 2000 Project Leader, 1998-1999. Managed team of internal resources and outside vendor to deliver full software development life cycle to reengineer legacy direct-mail marketing systems to be Y2K compliant. Developed overall systems integration test plan for entire organization in conjunction with other major business units. Contributed to creation of test plan strategy. Responsible for execution, verification and resolution of production streams to ensure Y2K compliance.

Senior Programmer/Analyst, 1995-1998. Served as business and technical lead on marketing implementation systems team. Conducted in-depth analysis and designed enhancements to upgrade existing legacy system as well as monitor day-to-day operations. Researched implementation issues and problems, developed feasible solutions and communicated to team and internal marketing group.

Quantitative Analyst, 1994-1995. Maintained and validated response and loss-ratio statistical models to predict potential customers for direct-mail marketing campaigns. Extracted, analyzed and presented statistical data, using techniques such as regression analysis, discriminant analysis and SAS programming. Presented findings of research in written and oral format to internal marketing group for feedback. Discussed impact of results upon existing and subsequent operational marketing plan.

EDUCATION

VILLANOVA UNIVERSITY, Villanova, Pennsylvania, M.B.A., MIS, 1998

PENN STATE UNIVERSITY, University Park, Pennsylvania, B.S., Quantitative Business Analysis, French, 1994

FOREIGN LANGUAGES

Fluent in French and conversational Farsi.

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