Project Software

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NAME: Richard Fague

ADDRESS: *** **** **.

CITY: Hartford

STATE/PROVINCE: CT

ZIP/POSTAL CODE: 06112

COUNTRY: USA

EMAIL: ******@*****.***

PHONE:

CANDIDATE ID: 101211

CITIZENSHIP: US

Citizen

EDUCATION: Technical Institute

EXPERIENCE: 20

WILL RELOCATE:

Open

RELOCATION INFO:

JOB WANTED: Any

RATE NEEDED:

HOMEPAGE:

COMMENTS: I possess excellent people skills, excel at learning new software tools, and am

very adept at solving complex mainframe processing problems.

HOTSKILLS:

ESUME

EXPERIENCE

12/2001

- PresentTrinity College

Broad St., Hartford CT

Staff Assistant Volunteer

Trinity College, under a grant from the Kellogg Foundation, has created the

TRInfo Caf, a unique resource that is part of Hartford's Learning Corridor.

The TRInfo Caf is a program designed to provide the underprivileged residents

of Hartford with access to the Internet and to computers and computer

coursework ranging from Basic Introduction to Computing through Advanced Web

Design classes. Duties include:

* Assisting with the afternoon children's program.

* Supervising age appropriate Internet access.

* Answering questions about Internet navigation and children's web sites.

* Identifying minor computer problems (Windows NT 2000).

* Helping with homework as needed.

Independent Consultant

8/1995

- 1/2001

Clients & Projects

Client: Aetna US Healthcare, Middletown, CT

* Support mainframe access to Aetna and Prudential CICS platforms.

* Tools used: SAM (Security Administration Manager), RACF, CICS commands, Top

Secret.

Recruiter

: Corporate IT, Farmington, CT

5/2000

- 8/2000

Client:

The Hartford Insurance Group, Hartford, CT

* Analyzed problems resulting from conversion from CA-Jobtrac to CA-7

scheduling system.

* Provided detailed description of problem causes.

* Recommended solutions to each type of problem encountered.

* Performed a partial product audit.

* Identify hidden CA-7 usage problems:

1. Discrepancies between JCL PDS membership and the CA-7 database.

2. Redundant relationships, (redundant job dependencies & triggers).

* Identified the need for further training in the use of CA-7.

Recruiter

: Drexel Technical Associates, Newtown Square, PA

9/1999

- 2/2000

Computer Staffing Associates

Farmington, CT

Client: The State of Connecticut Dept. of Motor Vehicles, Wethersfield, CT

* Converted from DOS/VSE to the MVS operating system.

* Analyzed the DOS/VSE batch workload.

* Converted manual scheduling process to CA-7 automated scheduling platform.

* Implemented CA-11.

* Project involved extensive data gathering effort.

* Training staff and Consultant team in the usage of CA-7/11.

* Created detailed batch workload documentation (system flows, recovery

information).

Recruiter

: Computer Staffing Assoc., Farmington, CT

6/1999

- 9/1999

Client:

United Healthcare Medicare Systems, Hartford, CT

* Supported a test version of the production Medicare batch system to

demonstrate compliance with a government mandated Y2K re-certification of the

batch and online environments.

* Recycled rejected electronically transmitted Medicare claims (via electronic

bulletin board system) from the new batch process to an older batch process

to validate the rejected claims.

* Reset online switches to cause the rejected claims to be reprocessed as test

claims.

* Developed test system batch flowcharts and documentation.

Recruiter

: Computer Staffing Assoc., Farmington, CT

6/1998

- 3/1999

Command Systems

Farmington, CT

Client:

Lincoln Financial Group, Hartford, CT

* Migration of a line of business from Cigna to Lincoln.

* Associated mainframe & PC/LAN components

* Project Leader.

* Coordinated effort between Lincoln and Cigna staff

* Identified components (JCL, Procs, Load/Source, Utilities, Applications,

Hardware, Procedures, etc.).

* Ensured effective plans were in place to support the move.

* Created and managed the Lincoln MS-Project master plan.

* Ensured the proper methodologies were used in effecting specific types of

migrations.

* Coordinated collapse of 9 CICS regions into 3.

* Coordinated all unit test activities prior to the region collapses and post

collapse and migration testing in the LNL data center environment.

Recruiter

: Command Systems, Farmington, CT

2/1998

- 6/1998

Client:

EDS Corp. & Blue Cross/Blue Shield of Massachusetts, Boston, MA

* Advised clients in all phases of converting from Control-M/R Scheduling &

Restart software to CA-7/11 Scheduling & Restart software.

* Reviewed Computer Associates software.

* Recommended selected software replacements for tools designated by EDS as

targeted for withdrawal.

* Provided client with CA7/11 training documentation.

* Facilitated formal training.

Recruiter

: The Computer Merchant, Norwell, MA

3/1997

- 11/1997

Client:

AT&T

Kansas City, MO

* Supported large CA-7 database (over 2 million jobs) while AT&T converted from

CA-7/11 to Control-M/R Scheduling & Automated Restart/Rerun tools.

* Data Security Administration, processing Application area RACF requests.

* Interacted with Applications Programming staff.

* Coordinated Change Control process.

* Implemented processing and batch automation enhancements for applications

processing on 15 LPARs.

Recruiter

: Alternative Resource Corp., Overland Park, KS

8/1995

- 2/1997

Client:

Cigna Corporation, Bloomfield, CT

* Initially contracted for conversion of Cigna Corporation's Glendale

Healthcare facility from VM/DOS to MVS/ESA.

* Joined Voorhees Migration Project.

* Migrated night shift Production Support function from Voorhees, NJ data

center to the corporate data center in Windsor, CT.

* Seamlessly moved the CA-7 workload to Connecticut with minimal interruption

to Cigna's internal customers.

* Worked three nights, 12.5 hour shift.

* Quickly learned the intricacies of an extremely complicated batch workload

and the various functions supporting the workload.

* Received Performance Recognition Award.

* Fine tuned the CA-7 schedule to eliminate false lates.

* Performed the Production Support function (identifying and resolving

processing interrupts, fixing/restarting abends, monitoring the workload,

and providing liaison services to Cigna's customer base).

Recruiter

: Alternative Resource Corp., West Hartford, CT

Other Employment

Systems Analyst/Sales Representative

5/1993

- 6/1995Sound Related Technologies, Virginia Beach, VA

* Analyzed business needs.

* Evaluated sales and marketing materials, systems, and procedures.

* Evaluated office automation products and standards.

* Designed and composed SRT sales/marketing materials, including brochures,

product information kits, flyers, and Users, Assembly, and Operations

manuals, using Apple Mac Performa and ClarisWorks Desktop Publishing software.

* Attended trade expositions across the U.S.

* Implemented ClarisWorks database for Customer management.

* Assisted with plans for Ethernet LAN installation.

* Supported FileMaker Pro database, PeachTree Accounting, Quickbooks, MS Word,

and Desktop Publishing software.

* Contributed to business plan development.

* Performed comprehensive analysis of several field tests of SRT products.

Sr. Production Scheduler

11/1990

- 12/1992Ames Department Stores, rocky Hill, CT

* Maintained the CA-7 batch production database.

* Served as primary liaison to the User, Developer, and Operations areas.

* Coordinated Change Control and Problem Management

* Supported distribution centers for DOS to mainframe connectivity issues and

processing problems and requests.

* Administered RMDS and CA-Dispatch print archivers.

* Performed product evaluation, review, and implementation of UACR automated

balancing software.

Consultant

3/1990

- 8/1990Fellowship Outreach Ministries, Virginia Beach, VA

* Reviewed operational policies, procedures, hardware & software.

* Deployed technology to facilitate the latest in office automation.

* Set up mobile field office utilizing laptop and desktop PC's.

* Acted as backup support for Novell LAN and associated application software

(WordPerfect, Lotus 1-2-3, Ventura).

Lead Analyst

5/1989

- 2/1990Mass Mutual Life Insurance Co

., Springfield, MA

* Supervised Production Control unit and output distribution services.

* Supervised 10 Computer Operators

* Staff administration (hiring/firing, performance reviews, training, etc.).

* Monitored overnight batch production and output quality.

* Accountable for meeting output delivery goals.

* Reviewed several Bar Code based hardware/software systems.

* Primary contact between Production Control, Mainframe & Minicomputer

Operations and Technical Support during problem situations, systems

implementation and testing.

Production Coordinator

11/1987

- 5/1989Mass Mutual Life Insurance Co

., Springfield, MA

* Maintained the CA-7 database.

* Responsible for all Production Control special project activities.

* Successfully managed Year-End processing project.

* Analyzed output delivery methods, procedures, and service level agreements.

* Performed review of Production Control operating procedures.

* Served as unit representative during IBM Print Reduction project.

* Participated in Coopers & Lybrand Operations audit.

* Assisted in review and implementation of InfoMan Software.

EDUCATION

Aetna Technical Institute

US-CT-Hartford

MVS/JCL, Database Concepts and Facilities, Data Communications, Teleprocessing

Systems and Concepts, CICS Structure and Concepts, SAS Programming, EXEC2

Programming, REXX Programming

AT&T Training Services

US-MO-Kansas City

Control-M/R Training

New Horizons

US-CT-Windsor

Beginning and Intermediate MS-PROJECT

Uccel and Computer Associates

US-CT-East Windsor

Certification

CA-1, CA-7, CA-11 Operational and Database Maintenance.

SKILLS

Skill Name, Skill Level, Last Used, Years of Experience

Abend Resolution, Expert, Currently used, 18 years

CA-11, Expert, Currently used, 18 years

CA-7, Expert, Currently used, 18 years

TSO & Utilities, Expert, Currently used, 15 years

JCL (Procs, instream, overrides, parms, control cards), Expert, Currently used,

18 years

CICS, Intermediate, Currently used, 10 years

IMS & DB2, Intermediate, 2 years ago, 6 years

Project Management, Intermediate, 1 year ago, 7 years

Change Control/Problem Management, Expert, Currently used, 15 years

CA-7/11 Instructor, Expert, 1 year ago, 8 years

Software Testing & Migration, Expert, 1 year ago, 13 years

Software Releases, Expert, Currently used, 15 years

CA-Dispatch Administration, Intermediate, 2 years ago, 5 years

Panvalet Administration, Expert, 1 year ago, 10 years

RMDS Administration, Intermediate, 1 year ago, 5 years

Visio, Intermediate, Currently used, 5 years

ABC Flowchart, Expert, Currently used, 5 years

Rumba FTP, Intermediate, Currently used, 4 years

Attachmate Extra FTP, Expert, Currently used, 5 years

MS Excel, Expert, Currently used, 15 years

PC Based Mainframe Access, Expert, Currently used, 10 years

PowerPoint, Intermediate, 1 year ago, 3 years

SAS Programming, Intermediate, +4 years ago, 3 years

REXX Programming, Intermediate, +4 years ago, 3 years

EXEC2 Programming, Expert, +4 years ago, 4 years

Omegamon, Expert, Currently used, 10 years

SDSF, Expert, Currently used, 10 years

OmegaView, Expert, Currently used, 4 years

AutoOps, Intermediate, 2 years ago, 3 years

Netview, Beginner, 2 years ago, 2 years

Control-M/R, Intermediate, 5 years ago, 2 years

OPCA, Intermediate, 2 years ago, 2 years

CA JobTrac, Beginner, 1 year ago, 1 year

File-Aid, Expert, Currently used, 10 years

Clists, Intermediate, Currently used, 10 years

NDM ConnectDirect, Expert, Currently used, 8 years

VSAM, GDG's, Datasets, Expert, Currently used, 10 years

MICS, Intermediate, +4 years ago, 3 years

SMF, Intermediate, +4 years ago, 5 years

CA-JCLCHECK, Expert, Currently used, 10 years

CA-1, Expert, Currently used, 17 years

DADS, Expert, 3 years ago, 8 years

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