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Project Manager Technical Support

Location:
Walnut Creek, CA
Posted:
December 12, 2012

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Resume:

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LEONARD (Lenny) HOCKETT

Senior Consultant/Contractor

Centurion Computer Professionals, Inc.

**** *. **** ******, *******,

*****@*******.*** -

Specialize in computer systems performance analysis, programming and technical support services, database design, and efficient Cobol-coding techniques. Provide exceptional trouble-shooting and problem-solving skills, as well as excellent communication skills. Work extremely well with others and require little or no supervision. Take pride in the ability and willingness to transfer knowledge to project team members. Has the dedication and discipline to achieve desired and expected results in the most time-efficient manner possible.

WORK EXPERIENCE

Senior Programmer/Analyst Contractor

Centurion Computer Professionals, Inc.

Programming and Technical Services

January 2012 - Present CSE Insurance Group - Walnut Creek, CA

Provide â on-requestâ programming and technical support services for ISS/NAII Annual Data Calls and Regulatory Reporting, monthly Datamart creations and validation, and the next Live Conversion.

Lead Senior Programmer/Analyst Contractor

Echo Enterprises, Inc.

Programming and Technical Services

January 2001 - December 2011 CSE Insurance Group - Walnut Creek, CA

January 1995 - December 2000 Civil Service Employees Insurance Company - San Francisco, CA

Solely responsible for and successfully completed in 21 months a data conversion of all master file's required fields from the Policy Management System (PMS) to the Wheatley Insurance System (WINS) including policy, premiums, claims, reinsurance and accounts receivable data. The significance of the 21-month completion is that the WINS conversion experts initially estimated a minimum completion time of 3 years with an additional 1-2 years cleanup.

Solely responsible for the creation of several data extract (Datamart) files containing product-specific policy data such as Personal Auto, Dwelling Fire and Homeowners as well as common data across all products such as premiums, claims and accounts receivable. These data extract (Datamart) files served as the company's Data Warehousing for user â ease of accessâ to the data.

Solely responsible for the analysis, design, program coding, and testing of a "conversion program" proto-type for the conversion of WINS Master/Transaction Files data fields to a predefined XML-Script for data conversion load to the new ISCS SurePower Innovation Policy Administration Suite platform.

Solely responsible for and successfully completed Live Conversions over 11 weekends in a 2-year

period consisting of the initial setup, the building of the XML-Script conversion files on the AS/400, the file transfer (FTP) of the conversion files from the AS/400 to the ISCS Server, and then running ISCS's Batch Data Conversion Load program. Assisted in the validation of specific reports across both systems and the final decision as to whether the Live Conversion was successful.

Senior Technical Support Specialist Contractor

Hobeco, Inc.

Programming and Technical Services

August 1992 - December 1994 Civil Service Employees Insurance Company - San Francisco, CA

Solely responsible for the analysis and program modifications to the Policy Management System (PMS) Monthly "Reinsurance" Batch process resulting in a reduction from nearly 3 days (65-70 hours) runtime to less than 1 day (18-20 hours) runtime each month.

Solely responsible for the creation of a generic "Archival/Backup/Recovery" utility program process for the Computer Operations Department resulting in an overall 40% reduction in disk space utilization.

Solely responsible for the development and implementation of standards for the IT programmers during creation of any new batch and online processes. These standards helped ensure efficient file access with optimum use of hardware and software resources in order to yield the best possible run/response times, as well as providing intermediate check points for "long-running" jobs for recovery/restart.

Senior Programmer/Analyst Contractor

Pfc - Professionals for Computing, Inc.

Information Technology Staffing and Professional Services

March 1991 - July 1992 Pacific Bell - San Ramon, CA

Provided programming and technical services, specializing in maintaining existing programs and writing new programs utilizing the CMS EXEC2 and REXX programming languages.

Successfully accessed "protected system areas" within the VM/SP Operating System, as requested by

the project manager and the Systems Programming group, which subsequently caused Pacific Bell's large mainframe computer system to crash. The significance of this request was it showed the VM environment not to be secure and allowed the Pacific Bell project manager to revisit the launching of a new project where non-Pacific Bell customers would be allowed to access their computer system.

IT Manager, Non-Banking (Commercial) Accounts

Bancology, Inc.

PNG Banking Service Bureau

October 1987 - March 1991 Pan National Group - El Paso, Texas

Supervised IBM Mainframe commercial applications "maintenance" programmers as well as provided programming and technical support to the Systems and Programming staff.

Solely responsible for the development of standards, procedures and VM/CMS programs, utilizing the

CMS EXEC2 and REXX languages, for building "on-the-fly" DOS/VSE JCL before the actual job submission to DOS/VSE from a VM/CMS User completed.

Solely responsible for the creation of a VSAM Catalog Management Reporting program, replacing the IBM-supplied IDCAMS LISTCAT utility program. This replacement program was called VSAMLIST and specifically written in Basic Assembly language to reduce the actual runtime over IDCAMS LISTCAT by efficiently decoding required fields found in the VSAM User Catalog records. The end result was a 70% reduction in runtime to produce the necessary information to manage the VSAM space.

Solely responsible for the development, program specifications, coding, testing and implementation of a â change control source management" system, running in a VM/VSE environment and written utilizing the CMS EXEC2 and REXX languages, replacing the IBM-supplied DOS/VSE Librarian functions.

EDUCATION

BS in MATHEMATICS

DAKOTA STATE UNIVERSITY - Madison, SD

PROFESSIONAL SKILLS

Strong Project Management Skills Excellent Communication skills

Strong Design/Analysis Skills Strong Problem Solving/Troubleshooting skills

Strong DataBase Design Skills Use efficient Cobol-Coding Techniques

Hands-on and Very Proactive Ability/willingness to transfer knowledge and experiences

Work extremely well with others Require little or no supervision

COMPUTER SKILLS

Desktop Applications:

GoToMyPC, Lotus Notes, MS-Office Excel, Word and Visio (2007)

SEQUEL ViewPoint, MS-SQL Server 2005 and MS-Visual Studio 2005

Micro Focus Personal Cobol, Mansfield Software Group KEDIT

IBM AS/400 iSeries, Model 825 using OS/400 (1995 - Present, 16+ years)

Languages: COBOL/400, ILE COBOL, OS/400 CL and SQL/400

Databases: DB2/400, DDS Physical & Logical Files, Data Dictionary,

Data Warehousing (Data Marts)

Utilities/Tools: OS/400 Query, DSS and EIS, PDM, DFU, SDA and SEU

TCP/IP FTP, ALDON/CMS

IBM 4381, Model 92 using VM/SP, CMS and DOS/VSE/AF (1977 - 1997, 20+ years)

Languages: VS COBOL II (with Embedded SQL), BAL-Assembler, CICS/VSE,

VSE/JCL, ISPF, EXEC, EXEC2, REXX and XEDIT Macros

Databases: VSE/VSAM and DB2

Utilities/Tools: CA-Easytrieve, CA-Panvalet, IBM IDCAMS, DYL-280 and VSE/DITTO

REFERENCES

The following references are from the â CSE Insurance Groupâ Company in San Francisco, California.

David Brinker, Executive Vice President CSE Insurance Group

Products and Support 2121 N. California Blvd, Ste 555

925-***-**** Walnut Creek, CA 94596-3501

800-***-****

Gordon Ching, Director of Information & Technology

925-***-****

Larry Friel, Director of Administration & Audit

925-***-****

David Schlocker, Vice President

Human Resources

925-***-****



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