Customer Service Quality Assurance

Andrew Solomon

Email: ********@************.***

Address:

City: Las Vegas

State: NV

Zip: 89169

Country: USA

Phone: 702-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Leadership abilities, customer service in person and over the phone, skill in training employees, capable of working under pressure and meeting deadlines, as well as meeting strict quality assurance standards, energetic, and very out going personality.

Educational Background:

High School Dipolma from Highland High School, Palmdale CA 1/2001 to 5/2005 (high school classes)

Job History / Details:

Summary

Leadership abilities, customer service in person and over the phone, skill in training employees, capable of working under pressure and meeting deadlines, as well as meeting strict quality assurance standards, energetic, and very out going personality.

Highlights

Active listening skills

Sharp problem solver

Strong organizational skills

Courteous demeanor

Energetic work attitude

Approachable

Flexible

Dedicated team player

Excellent time management

Positive outlook

Experience

July 2012 to Current

Hollywood Previews Las Vegas, Nevada

Survey Recruiter

Solicit guests to complete surveys in person.

Train new employees quarterly.

August 2012 to November 2012

Advanced Micro Targeting Summerlin, Nevada

Temporary Political Canvasser

Completing surveys in residents, and over the phone, based on political opinions.

Worked under strict deadlines, and exceeded daily goals.

June 2011 to October 2011

Diamond Wireless Las Vegas, Nevada

Sales Associate

Performing customer service in person and over the phone, able to meet deadlines and quotas, open and close kiosk, sell Verizon service and accessories.

September 2008 to May 2010

The Mobile Solution Bellflower, California

Sales Associate

Sales, customer service in person and over the phone, meeting deadlines, inventory, opening and closing kiosk.

August 2007 to October 2008

Essco Pumps & Controls Los Angeles, California

Wax Machinist

Maintain wax machine for steel parts, building hydraulic pumps, meeting deadlines, and fast paste environment.

May 2008 to September 2008

Valley Christian Schools Cerritos, California

Custodian

Janitor duties, maintain clean facilities, and construction on campus buildings.

Education

2006 Highland High School Palmdale, California

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