Customer Service Manager
Resume:
Chad Bohemier
Email: *********@********.***
Address: **** ******** ***
City: Newton
State: NC
Zip: 28658
Country: USA
Phone: 828-***-****
Skill Level: Management
Salary Range: $40,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
CHAD E. BOHEMIER
2030 Rocketts Way
Newton, NC 28658
COMMITMENT LEADERSHIP INTEGRITY
* Experienced retail manager with 13 years of experience in store operations and merchandising.
* Comprehensive background leading all aspects of retail operations (e.g., P&L, merchandising, sales, customer service, inventory, personnel and payroll management)
AREAS OF EDUCATION AND EXPERTISE
BS IN GRAPHIC ARTS AND COMMUNICATIONS, MINOR IN ELECTRONICS
APPALACHIAN STATE UNIVERSITY, 1997
* Strategic Planning
* Retail Store Operations
* Shrink Reduction/LP
* Merchandising
* Customer Service Excellence
* Teambuilding/ Training
PROFESSIONAL EXPERIENCE
OFFICE DEPOT May 1999 - present
ASSISTANT STORE MANAGER
Assistant manager at $6 Million yearly sales Office Supply Store with an average of 25 employees. I work hard to cultivate a selling environment within the store by providing leadership and training to associates on product knowledge, selling skills, merchandising standards and customer service. Responsible for meeting financial and service goals for the store including merchandise/services sales, expense control, and achievement of sales and profitability goals. Maintain store appearance, display, and merchandise inventory. Ensure compliance with company policies and all loss prevention procedures. Complete self audits of both loss prevention and store goals to coach the staff and improve performance and employee retention. Interview, hire, and train new employees. Partner with organizations outside of the store to make Office Depot a leader within the local business community.
GEPPETO`S PIZZA AND MORE October 1993- May 1999
ASSISTANT STORE MANAGER
Helped manage a thriving Italian Restaurant. Supervised all employees, including kitchen staff, wait staff, and delivery drivers. Assured compliance with all health code regulations. Was responsible for maintaining a
well-trained capable staff and assuring excellent customer service in the restaurant at all times. Trained and coached employees in all areas of the restaurant. Inventoried and ordered supplies for the restaurant and
maintained a well stocked kitchen at all times. Coordinated schedules for restaurant employees and assignments for delivery drivers. Responsible for balancing and depositing store funds.
References:
Todd King Kevin Hodges
2651 E Franklin Blvd 5107 South Blvd
Gastonia, NC 28054 Charlotte, NC 28217
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