High School Manager

Confidential User

Email: ********@***********.***

Address:

City: Kilgore

State: TX

Zip: 75662

Country: USA

Phone: 903-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Ambitious student who has completed coursework in Network Administration. Possesses strong interpersonal skills and a desire for a career in Information Technology.

Educational Background:

High School Dipolma from Vista College, Longview Heights TX 1/2001 to 12/2012 (Network Administration)

High School Dipolma from Kilgore College, Longview Heights TX 1/2001 to 12/2012

High School Dipolma from Sabine High School, Longview Heights TX 1/2001 to 12/2012

Job History / Details:

Profile

Ambitious student who has completed coursework in Network Administration. Possesses strong interpersonal skills and a desire for a career in Information Technology.

Core Qualifications

Troubleshooting proficiency

Windows XP/Vista

MS Office proficiency

DHCP/DNS Ethernet and Firewall proficient

Patient and diligent

Exceptional telephone etiquette

Customer needs assessment

Retail theft investigations

Skilled in conflict resolution

Accounting investigations

Investigative procedures

Regulatory compliance

Security systems expertise

Interviews and interrogations

OSHA training

OSHA regulatory compliance

Good at following instructions

Strong work ethic

Team player

Computer proficient

Excellent analytical skills

Cooperative team member

Microsoft Office, Excel, PowerPoint proficiency

Microsoft Office

Quick learner

Attention to detail

Issue resolution

Professional Experience

June 2011 to January 2012

Protect Security Longview, Texas

Installation Manager

Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.Assisted in implementation of operations, maintenance and capital programs.Completed all repairs and maintenance work to company standards.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Used hand tools to mount, install, and secure tools.Verified that machine setups conformed to specs.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Reviewed project drawings to perform installation activities according to specifications.Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.Kept supervisor informed of job progress and material requirementsMaintained inventory for central warehouse of tools and supplies.Managed work with little supervision.Notified supervisors of faulty operations and defective materials.

August 2006 to April 2010

Brookshire Grocery Company Tyler, Texas

Asset Protection Coordinator

Monitoring situations and equipment, drawing conclusions, and responding to circumstances. Planning short-term objectives, anticipating problems, revising plans of account for changed circumstances. Ensuring efficient coordination of activities by organizing and allocating resources to meet objectives. Making decisions, either after thorough evaluation or under time pressure. Using previous experience and judgment to react in different situations. Conducting informal training. Providing spoken and written information about issues. Informing personnel about management policies. Listening and following verbal or written instructions. Verifying accuracy of data and analyzing and researching numerical data. Evaluating customer and partner behavior while in progress. Reviewing to assess compliance with rules, laws polices, etc. Developing and maintaining working relationships with varies law enforcement and government agencies. Learning new systems, methods, processes. Conduct shrink and safety audits. Conduct interviews with suspects and witnesses. Wicklander-Zulawski & Associates certified in Interview and Interrogation Techniques.

August 2003 to March 2006

Brookshire Grocery Company White Oak, Texas

Perishable Manager

Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Verified that all merchandising standards were maintained on a daily basis. Maintained and exceeded company sales goals every quarter putting my department in the top 5 every quarter in the district.

Education

2012 Vista College Longview, Texas

Network Administration

A Computer Service Technician. Networking Essentials Plus. Desktop Operating Systems. Peripheral and Data Communication. Network Security Fundamentals. TCP/IP Routing. Window Server Networking. Local Area Network. PC Pro Certified by Testout. 3.67 GPA.

1998 Kilgore College Kilgore, Texas

Kilgore College Police Academy

Law Enforcement and Justice Administration courseworkCoursework in Probation and Parole and Civil LawDeadly Force Incidents and Statements seminarEffective Interview Techniques trainingInterrogation Tactics and Legal Limits seminar24-Hour Emergency Vehicle Operations Course

1995 Sabine High School Liberty City, Texas

High School Diploma Regular

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