Customer Service Sales

Confidential User

Email: ********@********-*****.***

Address:

City: WENATCHEE

State: WA

Zip: 98801

Country: USA

Phone: 509-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Senior stylist with management experience and exceptional people skills. Observant and Motivational, likes organization and pays attention to detail. open to learning new things and new ideas on how to achieve goals. Desires a challenging role as a JcPennys Salon Leader.

Educational Background:

High School Dipolma from Wenatchee valley college, Wenatchee WA 1/2001 to 3/2012 (associates degree)

Job History / Details:

Professional Summary

Senior stylist with management experience and exceptional people skills. Observant and Motivational, likes organization and pays attention to detail. open to learning new things and new ideas on how to achieve goals. Desires a challenging role as a JcPennys Salon Leader.

Core Qualifications

Customer service-oriented

Training and development

Appointment scheduling

Front desk management

File/records maintenance

Microsoft Office

Inventory maintenance

Multi-tasker extraordinaries

Professional Experience

December 2008 to Current

JCP salon Wenatchee, A.

senior stylist

Works a flexible schedule to accommodate salon needs. Helps explain corporate policies, procedures and work rules to new employees. Advises guests on special events and product promotions.Helps analyze customers' hair condition to recommend appropriate products and hair care methods.Assisted salon leader with tracking salon retail and services on daily sales goals.Organized salon paperwork and office files.Executed all daily opening and closing procedures.Suggested and sold salon services and retail products to customers. reported any safety hazards to management immediately. I have been a leader to my coworkers and have earned their respect.

July 2007 to October 2008

Concentrics Salon and Spa Wenatchee, Washington

stylist

Informed guests of services, programs and activities over the phone and in person.Addressed all guest complaints and referred any escalated situations to management.Researched the various types of spa therapies and treatments to be better informed of services.Provided accurate product and merchandise information to customers.Suggested and sold salon services and retail products to customers.Verified end-of-day reports against credit and cash profits.Executed all daily opening and closing procedures.

February 2008 to October 2008

Sally's Beauty Supply East Wenatchee, Wa.

Sales clerk

worked open and closing shifts, completed retail sales, stocked shelves, ticketed and priced items for retail, merchandise store resets and inventoried all merchandise. Banking duties and shift change operations. assisted with schedules for monthly shifts and handled any shipping or receiving issues on a daily basis.

June 2004 to August 2007

Supercuts Wenatchee, Washington

assistant manager / stylist

scheduling shifts, opening and closing shifts preforming shift audits and bank drops, ordering supplies and retail, receiving, ticketing and facing product for retail preforming inventory of retail and supplies. I also sat in on interviews and performance reports of any and all employees during my shifts.

January 1995 to July 2004

Designs By Diana and Tending your tots daycare. East Wenatchee, Wa.

Owner

For many years i owned and operated two businesses out of my home both were very successful and afforded me the opportunity to be at home raising my three children. I gained many useful skills that enriched and valued my career. I gainfully employed people and licensed both home bossinesses.

Education

Wenatchee valley college Wenatchee, A.

associates degree

I am at present time working on this degree.

Professional Affiliations

I have been a YWCA supporter since 1995, i have volunteered time to help the women in my community. It has been a new experience to recently been involved with the relay for life organization and i have donated my talent and skill to our local music theater my heart is one of gratitude for my community and i believe in volunteering as an expression of that.

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