Manager Customer Service

Bob KaskyJr

Email: *********@********.***

Address: 1356B Ivy Trail

City: Chesapeake

State: VA

Zip: 23320

Country: USA

Phone: 757-***-****

Skill Level: Management

Salary Range: $60,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Robert J. Kasky, Jr.

1356B Ivy Trail, Chesapeake, VA 23320

Phone: 757-***-**** - E-mail: *********@********.***

WILLING TO RELOCATE TO THE EAST COAST AS NEEDED

Skills

Professional manager with a broad-based background in business development, personnel management and operations. Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, train and motivate people of all levels. Recognized for professionalism, positive mental attitude, commitment to excellence, and ability to communicate and interact effectively with senior management, associates, and customers. A focus on company goals has produced increased efficiencies in production and sales

Logistics Distribution - On-time delivery and minimal lag time.

Leadership - Managed 100+ People

Strategic Planning - Identify Improvement Opportunities

Organizational Management - Multi-tasking

Work History

11/2010 - 6/2012 Suffolk Cold Storage

2000 Northgate Commerce Parkway,

Suffolk, VA 23435

Operations Manager of 85 - 100 Associates

Responsibilities include shipping, receiving and storage of various products while adapting to the needs of each customer.

.Utilizing the Highjump WMS with RF technology for SKU intensive case picking.

.Comply with USDA regulations for Import and Export products.

09/2009 - 11/2010 MDV/Nash Finch, 1133

Kingwood Ave, Norfolk, VA 23502

Operations Manager of 100 - 125 Associates

Responsibilities include overseeing all aspects of shipping and receiving of dry groceries to the United States Military Commissaries

.Focus on: Fill Rate, Customer Satisfaction, On Time Departures

.Labor Control, Accuracy of Orders

9/2008 - 9/2009 Railex, Rotterdam, NY

Quality Assurance Inspector

Responsibilities include inspect incoming fresh produce in accordance to USDA standards and report findings to buyers.

.Transport fresh produce in refrigerated railcars from the State of Washington & California

10/2006 - 8/2008 PriceRite of Schenectady,

2330 Watt Street, Schenectady, NY 12304

Store Manager of 4- 30 people

Responsibilities include management of a high traffic grocery store that generates multi-million dollar revenue each year.

.Inventory, staffing, customer service, efficiency and building sales

10/2002 - 9/2006 Aldi Foods, 1681 Rt. 9, Clifton Park, NY 12065

Store Manager and Trainer of 6-10 employees of a highly productive workforce.

Responsibilities include manager trainer in Bennington, VT. Transferred to Clifton Park, NY store in September 2004 where an entire new staff was needed.

4/2001 - 10/2002 Club Pro Albany, LLC.,

870 New Loudon Road, Latham, NY 12110

Installation & Service Specialist

5/1992 - 4/2001 Hannaford Brothers Distribution,

970 Route 9, Schodack, NY 12156

Warehouse Team Leader

Responsibilities include traveling trainer for expansion to Butner, North Carolina

.Licensed Forklift Operator

.Learned Dallas Inventory Control

.Team and Scheduling Coordinator

6/1985 - 5/1992 Stiles Excavating,

1909 Route 9, Clifton Park, NY 12065

Heavy Equipment Operator / Truck Driver

.CDL Class B Drivers License with HazMat

Education Southern Connecticut State College, Hamden, CT

.Major: Business / Accounting

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