Manager Sales
Resume:
Stephen's InformationLocation: Brownfield, TXTitle: General ManagerExperience: 12+ yearsWork Types:
Willing to Relocate: NoWilling to Travel: Do not mind travellingCareer Level: IntermediateWork Status: U.S. CitizenInterests:
Member Since: 2011-07-27 Helpful Links
-->
OBJECTIVE
I have experience in both front and back of the house preparation, service, operation and management of foodservice facilities. I enjoy the challenge of setting goals and achieving them. I am seeking a challenging position that will match my personality and style as well as allow for professional growth.
WORK EXPERIENCE
General Manager
February 2007 - present
Whataburger Inc. Lubbock, TX
Restaurant/Food Services
I oversee all aspects of a 24-hour QSR operation. Scheduing, Inventories, Purchasing, Human Resources, and cost control are among my many responsibilities. Also worked as a "troubleshooter" to turn divergent units around and as a manager trainer.
Increased comparable sales in every unit operated.
Consistently exceeded the company expectation in mystery shop scores.
Developed more team members into shift managers than other GM's in the same area.
Developed more assistant managers into GM's than any other GM in the same area.
Contributed to roundtable meetings for ways to improve operations.
Developed management tools for restaurants using Microsoft Excel.
Ranked number 5 in key performance indicators for the West Texas Market
This is a great company for a manager to move up in and get a lot of experience as an operator.
Co-Manager
June 2002 - February 2007
Sonic Drive-In Sweetwater, TX
Restaurant/Food Services
As co-manager I was the equivalent to a GM, responsible for all aspects of the operation in the absence of the managing partner. This includes labor control, sanitation, control of food and other costs, maintaining food quality and speed of service
Had an impact on the unit making the semi-finals in the Sonic Games, the company's annual inter-unit operations competition.
Consistent comparable sales increase average of 6%
Increased profitability by 20%
Franchise opportunity fell through. Went back to Whataburger for better growth potential.
Manager
November 1998 - June 2002
Whataburger Dallas, TX
Restaurant/Food Services
Responsible for management of a shift. This included labor control, food cost, daily inventories, maintaining food quality and speed of service.
Was offered a GM position, but turned it down to pursue a franchise opportunity with Sonic.
General Manager
October 1996 - November 1998
Souper Salad Dallas, TX
Restaurant/Food Services
Responsible for all aspects of a buffet style family restaurant. This included cost controls, control of service and quality, payroll, weekly, monthly, and quarterly administration and reporting.
Worked as corporate manager trainer traveling throughout the company to train managers.
A great opportunity for entry-level manager, but very low salary. Left for better salary at Whataburger.
EDUCATION
Certification,
Serve Safe Lubbock, TX
Certified with a score of 97%
Some College Coursework Completed,
El Centro Community College
Studied Hospitaly Service Management and Culinary Arts
HONORS & AWARDS
4 Certificates of Achievement-US Army
Hot, Right, and Polite Contest Winner-Whataburger
CAREER HIGHLIGHTS
Won the company's hospitality contest in Q2 of 2007
INTERESTS
Online stock trading
REFERENCES
Amy Wilson
Operating Partner Sonic Drive-In, Sweetwater TX
*********@***.***
Frank Whitley
Area Manager Whataburger Restaurants LP
********@****.***
Contact this candidate