Manager Human Resources

Confidential User

Email: ********@*********.***

Address:

City: Fontana

State: CA

Zip: 92335

Country: USA

Phone: 951-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Community Manager experienced with in field Human Resources that promotes a team-oriented and open-door environment that is conducive to a successful staff. Offering 10 years of experience and knowledge in Hiring, training, orientation and incentive program overview.

Educational Background:

High School Dipolma from University Of Phoenix, Ontario CA 1/2001 to 6/2012 (Business: Concentration in Management)

Job History / Details:

Summary

Community Manager experienced with in field Human Resources that promotes a team-oriented and open-door environment that is conducive to a successful staff. Offering 10 years of experience and knowledge in Hiring, training, orientation and incentive program overview.

Highlights

Staff Recruitment & Retention

Interviewing expertise

Orientation & On-Boarding

Performance Management strategies

Benefit training and overview

Employment law FMLA/ADA/EEO

Employee relations

Mediation & Advocacy in field for Management

Manager coaching and training

Company initiative training & development for District / Community

Policies an Procedures

HRIS Technologies via Storenet/TMP/Kronos

Community Events

Store Operations

Planning and budgeting

Profit & Loss Statements

Key Performance Indicators

Accomplishments

National Certificate and State License Pharmacy Technician 2003-2013

State of California # TCH 111569

National Certification PTCB # 270************

Certification of Appreciation

Advocates Store participation for State Workability program for the disabled (2004-2012)

Awards of Achievement

Highest Sales Cosmetic Department Community 2012

Top Cosmetic Department Store 2012

Top Profit Store 2011

Top Profit Improvement 2011

Community of the Year 2010

Manager of the Year 2010

Board Member of Unified School District School Site Council

Fontana High School 2009-2012

Surveys

Gallup Engagement Scores -Highest in District for Est.Stores

Survey Monkey to Community about my CL performance ( Great Mentor and Informative)

Experience

August 2009 to Current

Walgreen's Fontana, CA

Community Leader

Reviewed federal and state laws with Store Management to confirm company compliance.

Conducted benefits administration for 30-140 benefit-eligible employees per year.

Delivered the employees performance evaluation process and review salary increases for Store

Addressed inquires from employees and management regarding ongoing employee relation issues.

Advised management on appropriate employee corrective actions. for ongoing employee relation issues.

Work with operation-level management to ensure fair and consistent HR policies and procedures are being implemented.

Created and managed more than 40 confidential personnel records.

Ran the bi-weekly payroll process.

Facilitate quarterly meetings to develop strategies that would positively influence workplace relationships.

Conducted weekly open enrollment question and answer session with employees on benefit program updates.

Support 140 employees at all levels, including Store management leadership.

Follow up on in Store Execution and follow through to increase efficiency and effectiveness

Hold all levels of staff accountable for customer service standards and scores through training and mentoring change in behavior

Ensure All levels of leadership goals and strategies align with company vision and culture

Provide internal and external learning articles to keep staff freshly thinking ways to improve business outcomes

Being a role model for not just the community but the entire district in demonstrating respect and value for all staff

Walgreen Management experience 1999-Current

Education

2012 University Of Phoenix Ontario, Ca

Bachelor of Science Business: Concentration in Management

Activities: Worked concurrently during college as a Community Leader and Store Manager.

HR Designations:

Human Resources Management

Business Law

Cultural Diversity

Organizational Ethics and Social Responsibility

Organizational Negotiations

Critical Thinking

Teamwork, Collaboration and Conflict Resolution

Psychology of Personality

Oral Communications and Public Speaking

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