Marsha Melrose

Email: abp2tp@r.postjobfree.com

Address:

City: Parkersburg

State: WV

Zip: 26104

Country: USA

Phone: 304-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Educational Background:

High School Dipolma from WVUP, Parkersburg WV 1/2001 to 6/2012 (Associate of Science)

High School Dipolma from Tri-County Vocational School, Parkersburg WV 1/2001 to 12/2012

Job History / Details:

Career Overview

Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.

Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Skill Highlights

MS Office

Scheduling and planning

Written and oral communication

Customer Support

Interdepartmental Collaboration and Coordination

Internet and online research

Telephone reception

Transcription and copywriting-Typing speed 60 wpm

Microsoft Office, Excel, Powerpoint

Spreadsheet creation, entry and formulation

Administrative operations, skilled in Quickbooks accounting software

Insurance processing

Filing and editing data

HCFA Common Procedure Coding Systems (HCPCS)

HIPAA compliance

OSHA compliance

Proficient with medical terminology

Patient scheduling

Core Accomplishments

Facilitated on boarding of new employees by scheduling training, answering questions and processing paperwork.

Research, Investigated and analyzed client complaints to identify and resolve issues.

Data Organization, Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking, Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

File Management, Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.

Administration, Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Data Entry, Reviewed and updated client correspondence files and scheduling database.

Billing, Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.

Medical Records, Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.

Professional Experience

August 2007 to May 2010

FGMA,LLC., Oklahoma City, OK

Administrative Assistant

Created databases and spreadsheets to improve inventory management and reporting accuracy. Processed accounts receivable and accounts payable. Managed incoming and outgoing calls for busy medical office. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Education

2011 WVUP Parkersburg, WV

Bachelor Administrative Assistant

1998 Tri-County Vocational School Nelsonville, OH

1200 Certificate Office Assistant

18 relevant units

Courses include Keyboarding, Business Mathematics and Report Writing

Keywords

Medical, Medicare, MS Word, MS Excel, MS Outlook, reports, documentation, medical billing, insurance billing.

Customer Needs Assessment, Creative Problem Solving, Microsoft Excel, Office Suite, Outlook, Microsoft Powerpoint, Word, Lotus, and Multi-Task Management

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