Customer Service Manager
Resume:
Title:Consultant
**********@**********.***
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NAME:,
ADDRESS:
ADDRESS2:
CITY:
STATE: NJ
ZIP:
CANDIDATE ID: 2886288
US CITIZENSHIP:
EDUCATION:
EXPERIENCE: 0
WILL RELOCATE: No -
JOB WANTED:
RATE NEEDED:
TELEPHONE: 201-***-****
EMAIL: **********@**********.***
HOMEPAGE:
HOTTEST SKILLS: sale, netware, novell, ethernet, cisco, engineer, microsoft, retail,
accounting, purchasing, certified novell, client server, database, firewall, mcp, mcse,
network administrator, network engineer, pentium, sendmail
REVISION: 08-SEP-02
RESUME:
NAME: SETH HAMMERMAN
ADDRESS: 10-04 CHARLES ST
CITY: FAIR LAWN
STATE/PROVINCE: NJ
ZIP/POSTAL CODE:
COUNTRY: USA
EMAIL:
PHONE: 201-***-****
CANDIDATE ID: NA
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Any
RATE NEEDED: Not Entered
HOMEPAGE:
COMMENTS:
HOTSKILLS:
SETH HAMMERMAN
10-04 CHARLES ST
FAIR LAWN, NJ 07410-1703
**********@**********.***
QUALIFICATIONS:
New Program-Certified Novell Certified Network Engineer, Dec. 1995 CNE
ID# 6497096
Hands-On Experience Installing, Maintaining, and
Troubleshooting NetWare 4.1, SFT III, 3.1x, 2.X, Windows 3.1, Windows
for Workgroups, MS-DOS, Windows 95, Windows NT Workstation 4.0,
Windows NT Server 3.51 and 4.0, Citrix WinFrame 1.6,MS Internet
Information Server, Lotus CC:MAIL, Bay Networks Site Manager, MS
Office '97, MS Internet Explorer 3.1 and 4.0 Beta, MS Publisher, MS
Front Page, WordPerfect Office, Etc. Hands-on Experience installing
All Hardware, Peripherals,/Protocols Ethernet, Token-Ring, and ArcNet
Topologies, RG-62 and CAT-5 Cabling (Including Termination) Bay
Networks and Cisco MPR Routers, Microsoft and Novell TCP/IP, NetBEUI,
NWLINK, and IPX/SPX Protocols. Registering InterNIC Domain Names,
Configuring DNS, WINS and DHCP Services Currently Pursuing Windows NT
4.0 MCSE and Windows 95 MCP Certifications Sales Management, Customer
Service, and General Accounting Skills Languages Spoken: Fluent
Spanish and French, conversational Hebrew and Japanese
WORK HISTORY
June 1997
PresentSr. Network Administrator/EstimatorP. Germinario &
Sons, Inc./Allstate Business Archives, Paterson, NJ Responsible for
and accomplished: Design, Install, & Implement Windows NT 4.0 Server.
Create User accounts and Migrate Applications from existing NetWare
Server Upgrade, Maintain and Optimize Netware 4.1 SFTIII Server.
Install & Configure New FDDI MSL Cards and Drivers. Install Upgrade
and Maintain Citrix WinFrame 15 Client Server Support 52 users on DOS,
Windows For Workgroups, Windows '95 Workstations, and Citrix Dialup
Clients Upgrade, Maintain and Optimize CC: MAIL Post office Server and
SMTP Gateway. Set up user accounts and Client Software on
Workstations. Upgrade 20 workstations to Windows 95 / Office 97 Thru
Electronic Software Distribution. Troubleshoot and Upgrade RBL
Software for existing Intel Netport Print Servers thru Intel NetPort
Manager Estimate, Price, and Write proposals for Drywall/Light Gauge
Framing Bids worth up to 3.7 Million Dollars Install, Configure, and
train users on Construction Estimating Software
March June 1997 Senior Network Field Engineer, Cybernex Information
Management, Hackensack, NJ Responsible for and accomplished: Build and
install an ALR Dual Pentium Pro Winframe 1.6(Windows NT 3.51) Server
Install Wyse Winterm Terminals, Download and install Flash ROM Bios
Upgrades. Install and configure Winframe Win 95 client on
workstations. Switch an entire Junior High School Computer Lab from
Base Band to Ethernet and connect to a remote Netware 3.12 Server,
troubleshoot server and replace motherboard. Upgrade 20 diskless
workstations from baseband cards to Fast Ethernet. Upgrade boot disks
to current ODI Ethernet drivers. Install a Cisco MPR Router and Adtran
DSU/CSU. Install T1 Line. Configure and Install Windows NT 4.0 Server.
Install Checkpoint Firewall-1 and Sendmail Software on Server. Install
DNS Manager on Server, and configure. Troubleshoot an existing SFTIII
Netware 4.11 Server. Replace outdated TC MSL Cards. Solve customer's
problem with ArcServe6.0. Upgrade to Version 6.1. Install Bay Networks
Router, Addtran CSU/DSU, and 56K dedicated line. Build and install
Windows NT 4.0 Server Connect Existing Windows for Workgroups Clients.
Reconfigure Existing Microsoft Office clients. Create new Printer
pools and shares. Installed and configured Arcserve for Windows NT
with HP SurStore backup unit. Provide Pre Sales Technical Support to
help close contracts. Provide Post Sales Support to help sell
additional Hardware and Software Products.
1990
-February 1997Operations Manager, M. H. I., Yonkers, NY
Responsible for and accomplished: Maintaining, Training, and
supporting users on 22 Node Corporate Wide Novell 4.1 /Windows NT 4.0
LAN. Upgraded existing Novell 3.12 server to NetWare 4.1 Installed and
maintained Dialin Connections and Internet Access Services
Software/Hardware Evaluation, Purchasing, Installation, Service, and
Support. Saved company 300f yearly IS budget. Project Management,
Estimating, Job Costing (through Peachtree Accounting) Purchasing and
Logistics Consult with clients, initiate sales & Services, and
negotiate contracts. Organize and manage all aspects and details on
the execution of projects from bid phase to client satisfaction
Cold-Called, Followed Leads, Prepared Presentations and closed sales
on Contracts worth upwards of $1,000,000.00.
1987
-1990Sales Manager, Woodex Designs, New York City Responsible for
and accomplished: All Retail Sales and Customer Service. Managed 4
salespeople. Created Commission Plan With Sales Override Computerized
Entire Operation on 7 node Novell 3.12 LAN Maintained, upgraded, and
re-cabled LAN Wrote Custom Database to Track All Retail Sales and
Customer Service. Maintained, upgraded, and re-cabled LAN. Created and
maintained direct mail marketing program with in-house DTP
EDUCATION
Track On Information Training, Paramus, NJ Administering NT 4.0,
Supporting NT 4.0 Core Tech, Supporting NT 4.0 Server in the
Enterprise (courses 803, 687 and 689) CNE Prep Course, 1994-1995,
Electives included TCP/IP, and 3.1x to 4.1
Update Harpur College, SUNY
Binghamton, Bachelor of Arts in Theatre 1982 Wilkes College,
Wilkes-Barre PA, Advanced Business Management Course
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