Customer Service Sales

Marc A. Hylor

Email: ********@**********.***

Address:

City: Canyon Country

State: CA

Zip: 91387

Country: USA

Phone: 661-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Representative Highly enthusiastic customer service professional with 3 years experience. Retail Sales Associate and Merchandising skills.Dedicated Customer Service Representative motivated to maintain customer satisfaction.

Educational Background:

High School Dipolma from Inlet Grove, West Palm Beach FL 1/2001 to 5/2010 (Liberal Arts)

High School Dipolma from Inlet Grove, West Palm Beach FL 1/2001 to 12/2012

Job History / Details:

Career Overview

Customer Service Representative

Highly enthusiastic customer service professional with 3 years experience. Retail Sales Associate and Merchandising skills.Dedicated Customer Service Representative motivated to maintain customer satisfaction.

Core Strengths

Telecommunication skills

Customer service expert

Merchandiser/Retail specialist

MS Office Suites/Internet

Strong organizational skills

Energetic work attitude

Accomplishments

Work inbound/outbound call center environment.

Diligently completed all assigned tasks, working overtime as needed.

Assisted customers regarding store operations, product, promotions and orders.

Work Experience

12/10/2012 12:00:00 AM

Job Objective:SALES ASSOCIATE

February 2012 to May 2012

AT&T San Bernardino, CA

AT&T Sales Rep

Generated leads for new sales through telephone and email contact with customers.

Upgrade customer products over the phone.

Answered calls inbound/outbound in call center.

Recommended, and assist with selecting merchandise based on customer needs and desires.

January 2012 to May 2012

SARS Mission Viejo, CA

Merchandiser

Reset merchandise based on retailers plannongram.

Remove product off shelves and reset facings.

Separated discontinue product into containers for retailer.

Place new products back onto shelves and labels.

November 2009 to October 2011

Mervyns WEST PALM BEACH, FL

Customer Service

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise.

Recommend, select, and help locate or obtain merchandise based on customer needs.

Compute sales prices, total purchases, and receive and process cash or credit payment.

Answer questions regarding the store and its merchandise.

Prepare sales slips or sales contracts.

Maintain knowledge of current sales and promotions.

Educational Background

2016 Cal State Nortridge Northridge, CA

Journalism

2010 Inlet Grove West Palm Beach, FL

High School Diploma Liberal Arts

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