Customer Service Representative

Alexandra Hunt

Email: ********@*****-*******.***

Address:

City: Charlotte

State: NC

Zip: 28217

Country: USA

Phone: 516-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Educational Background:

High School Dipolma from SUNY Empire State College, Saratoga Springs NY 1/2001 to 7/2012 (Human Services)

Job History / Details:

Objective

Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.

Career Overview

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Core Strengths

High customer service standards

Strong problem solving ability

Troubleshooting skills

Proficient in MS Office

Self-starter

Basic clerical knowledge

Excellent communication skills

Proven team leader

Time management

Accomplishments

Received Certificate of Appreciation in [2009].

Work Experience

April 2002 to October 2012

Ann's Daycare Hempstead, New York

Childcare Assistant

Routinely picked children up from school and activities.

Created and implemented a developmentally appropriate curriculum.

Offered stimulating curriculum that accommodated all learning styles.

Mailed parents quarterly educational assessments to show progression.

Identified early signs of emotional and developmental problems in children and brought them to the parents' attention.

Offered detailed daily reports that outlined each child's activities.

January 2005 to February 2006

Dale House Hempstead, New York

HIV Outreach

Interviewed individuals or family members to compile information on social, educational, criminal, institutional, or drug history.

Provided information or refer individuals to public or private agencies or community services for assistance.

Distributed flyers, brochures, or other informational or educational documents to inform members of a targeted community.

Maintained updated client records with plans, notes, appropriate forms, or related information.

Made outbound calls to potential sponsors.

December 2003 to January 2005

Work N Gear East Meadow, New York

Cashier

Computed sales prices, total purchases and processed payments.

Placed special orders and called other stores to find desired items.

Recommended merchandise based on customer needs.

Operated a cash register to process cash, check and credit card transactions.

Facilitated monthly and quarterly physical inventory counts.

Replenished floor stock and processed shipments to ensure product availability for customers.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Educational Background

Jul 2013 SUNY Empire State College Saratoga Springs, New York

Bachelor of Science Human Services

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