Customer Service Administrative Assistant
Resume:
administrative assistant position wanted (philadelphia,pa)
Date: 2012-12-10, 1:18PM *************@*****.***
NATASHA LAWRENCE
*** ****** ****** ************, ************ 19148 267-***-**** **********@*****.***
STRENGTHS
Solid decision-making and follow through abilities.
Work with confidence and efficiently
Open-minded and change oriented; able to work in fast-paced, high-pressure environments with diverse populations.
Knowledge of clerical procedures
EDUCATION
ACADEMIC HIGH SCHOOL DIPLOMA, JANUARY 2009
ADMINISTRATIVE ASSISTANT CERTIFICATION
Turner Job Corps, Albany, Georgia
RELATED EXPERIENCES
CUSTOMER SERVICE CLERK 2010-2011
Delta Global Service, Philadelphia, Pennsylvania
Responded to inbound service call in a fast-paced, high volume center
Provided superior customer service
Copied, collated and maintained all projects/records (including confidential papers)
Made photocopies, scan images and operate a variety of standard office machines
Opened, date-stamped and processed incoming mail
Prepared correspondence and perform various other clerical and administrative duties
Responsible for printing tickets and weighing luggage
ADMINISTRATIVE MAIL CLERK 2009-2010
Image Max Company Services, Philadelphia, PA
Organized, sorted and assigned mail distribution
Preformed duty of mail distributor whenever needed
Maintained records or incoming and outgoing mailing
Handled calls and promptly forwarded them to appropriate person(s)
Performed other duties related to job as assigned
BILLING CLERK 2008-2009
Turner Academy Wellness Center, Albany, Georgia
Prepared and provided patients with inquires regarding to billing problems and issues
Maintained supporting documentation files and records for purposes of billing
Demonstrated understanding of employers policies and procedures as they affect patients
Resubmission of claims if necessary
Performed other duties related to job as assigned such as telephone reception, mail distribution and other routine functions
Familiarized with use of 10-key calculator
CLERK ASSISTANT 2008-2009
Clarks Auto, Philadelphia, PA
Greeted visitors to the facility, answered questions and directed them to the appropriate individuals
Organized, copied and maintained office files and records
Answered telephones, directed calls and took messages
Operated office machines, such as photocopiers, scanners, facsimile machines, voicemail systems and personal computers
REFERENCES
1. Edward Trippett Sr.
United States Army Recruiter
******.********@**.****.***
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