Customer Service Representative

Jaycee Waddell

Email: ********@******************.***

Address:

City: Terrell

State: TX

Zip: 75160

Country: USA

Phone: 972-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am an enthusiastic customer service representative who follows policies and procedures, while offering a friendly customer environment. I am customer-focused and committed to every company I work for.

Educational Background:

High School Dipolma from Texas Tech, Terrell TX 1/2001 to 7/2010 (Highschool)

Job History / Details:

Summary

I am an enthusiastic customer service representative who follows policies and procedures, while offering a friendly customer environment. I am customer-focused and committed to every company I work for.

Highlights

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Courteous demeanor

Energetic work attitude

Large cash/check deposits expert

Inventory control familiarity

Opening/closing procedures

Fashion knowledge

Adaptive team player

Markdown/promotional procedures

Store maintenance ability

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Experience

November 2011 to December 2012

Stash and Dash Quinlan, TX

Retail Cashier

I organized weekly sales reports for the sales department to track product success. I also developed highly empathetic client relationships and earned reputation for exceeding sales goals. I worked as a team member performing cashier duties, product assistance and cleaning.

June 2008 to August 2011

Taco Bell/ KFC Gun Barrel City, TX

Cashier

Accepted payment from customers and made change as necessary. Proportioned and served food to facility residents, employees, or patrons. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned and prepared various foods for cooking or serving

Education

2010 Texas Tech Terrell, Tx

High School Diploma Highschool

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