Valerie Shorts
Email: ********@**************.***
Address:
City: Coventry
State: CT
Zip: 06238
Country: USA
Phone: 860-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Bank Manager with 8 years background in branch management. Vast knowledge of finance, regulatory requirements and general bank operations.
Educational Background:
High School Dipolma from Rockville High School, Vernon CT 1/2001 to 6/1987 (College Prep)
Job History / Details:
Summary
Bank Manager with 8 years background in branch management. Vast knowledge of finance, regulatory requirements and general bank operations.
Highlights
Reliable
Excellent communication skills
People-oriented
Detail-oriented
Excellent time management skills
Excellent work ethic
Strong interpersonal skills
Basic mathematical aptitude
Account analysis expertise
Complex problem solving
Accomplishments
2004 Graduate of Connecticut School of Finance and Management
2001 Recipient of Presidents Council Award of Outstanding Sales in Life Insurance
2011 Recipient of Presidents Award for Outstanding Lion - Hebron Lions Club
Experience
July 2008 to Current
Savings Institute Bank and Trust, Co Willimantic, CT
Branch Manager
Delivered informational sales presentations to potential investors to build symbiotic client relationships. Researched banking guidelines and statutory requirements to stay updated on new laws and applications. Computed, recorded, and proofread data, records and reports. Developed a base of clients through networking and seminar marketing. Worked with cross functional resources to implement direct marketing programs, reaching a 10 percentage increase in customer base. Worked closely with company executives to identify new business opportunities and routinely participated in the sales process. Communicated with customers, employees and other individuals to answer questions and explain information. Organized weekly sales reports for the sales department to track product success. Identified inefficiencies and made recommendations for process improvements. Answered customers' questions and addressed problems and complaints in person and via phone. Mentored, coached and trained 8 team members. Helped customers select products that best fit their personal needs. Offered exceptional customer service to differentiate and promote the company brand. Offered direction and gave constructive feedback to motivate team members. Held each team member accountable for achieving performance goals.
Education
1987 Rockville High School Vernon, CT
High School Diploma College Prep