Customer Service Sales

Theren Albritton

Email: *********@********.***

Address: **** **** ***** ********

City: Chesapeake

State: VA

Zip: 23323

Country: USA

Phone: 757-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Theren R. Albritton

2727 Lakeridge Crossing, Chesapeake, VA 23323

Home: 757-***-****, Office: 757-***-****

Email: *********@********.***

OBJECTIVE: Personally utilize my professional skills acquired through training and work experience to help achieve projected business goals.

EMPLOYMENT HISTORY:

Financial Representative 8/02 - Present

Employer: Primerica Financial Services

900 Commonwealth Place, Virginia Beach, VA 23464

Salary: $55,000, 40 hours/week

Supervisor: Patricia Albritton,757-***-****, may be contacted.

Skillfully led and supervised a team comprised of 25+ independent contractors resulting in a sales increase of 50 percent. Aptly applied insurance sales, customer service, and field underwriting techniques, to provide clients with accurate information to help satisfy their needs. Strategically assessed and recommended services in the areas of debt, life insurance, college funding, and retirement needs, as illustrated in their financial needs analysis.

Wirlesss Sales Specialist, 11 6/99 - 08/02

Employer: SunCom AT&T Wirless

1401 Greenbrier Parkway, Chesapeake, VA 23320 Salary: $45,000, 40 hours/week

Supervisor: Christopher McClung or Valerie McClung 757-***-****, may be contacted.

Consistently exceeded monthly sales performance goals with 60-75 new activations and $2,500 worth of accessory sales. Resolved billing problems. Performed technical troubleshooting including wireless product programming and software updates. Accounted for incoming inventory and transferred and filed corresponding documentation. Managed customer accounts. Activated Lines including customer service agreements and credit verification. Analyzed competition. Analyzed customer needs, recommendation, and application. Maintained successful retail environment. Assisted customers in gaining value through education and customer service relative to the sale and utilization of wireless products and services. Performed store opening & closing procedures in accordance with standard protocol. Provided on-site and call-in customer service. Attended training seminars relative to the telecommunications industry.

EDUCATION:

Norfolk State University August 1998

B.S. Degree, Mass Communications & Journalism

CERTIFICATIONS & LICENSES:

Virginia Life Insurance, 2002

Nonresident, North Carolina Life and Health, 2007

Securities Series 6, 2004

Securities Series 26, 2006

Securities Series 63, 2004

Virginia Variable Annuity, 2006

Nonresident, North Carolina Variable Annuity, 2006

Virginia Fixed Annuity, 2010

Nonresident, North Carolina Fixed Annuity, 2010

Virginia Auto & Home, 2010

Nonresident, North Carolina Auto & Home, 2010

COMPUTER SKILLS:

PC Operating Systems, Microsoft Office, Outlook, Internet

Contact this candidate