Manager Management

Michael Turcotte

Email: *********@********.***

Address: ** ******** ****

City: Duxbuy

State: MA

Zip: 02332

Country: USA

Phone: 781-***-****

Skill Level: Senior

Salary Range: $175,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MICHAEL A. TURCOTTE

20 Hillside Lane * Duxbury, MA 02332 * Phone: 781-***-**** * *********@********.***

SENIOR MANAGER

Extensive, senior level management experience in operations, engineering and maintenance management, program and engineering design, project management, staff development, supervision, and systems implementation including design, construction, installation, maintenance, and support of communication, signal, power, security, and building systems.

* Led the reorganization of the 1000+ member Engineering & Maintenance organization within the MBTA, culminating in a first year savings of over $3 million dollars.

* Created and implemented a five year, revolving, $153 million dollar Global Asset Preservation Strategy for all MBTA facilities, saving $306 million in the same 5-year period.

* Managed a $176 million dollar operating budget and $1.1 billion dollar capital budget, creating a first year 5.6% budget savings, while showing a current 9.6% budget savings this fiscal year.

* Spearheaded MassPike`s $25 million modernization process of statewide data/voice communication systems in creating fast, efficient information transfers that saves Massachusetts millions annually.

* Led multimillion-dollar engineering and telecommunications installation efforts in tying together office sites across distances that span six Northeastern States as well as across North America.

* Project managed the design phase, right-of-way (ROW) acquisition, permitting, and installation of a 500+ mile section of a 16,000-mile nationwide fiber optic network system spanning six northeast states (CT, RI, MA, NY, PA, OH).

* Recognized as Massachusetts Bay Transportation Authority as a Breakthrough Leader in 2011.

* LICENSES: Rhode Island Telecommunications Contractor License

* AWARDS & RECOGNITIONS: Outstanding Sales Support Award, Telco Systems, 1993; Team Quality Award, Telco Systems, 1993; President`s Quality Award, Telco Systems, 1988

* AFFILIATIONS: The Institute of Electrical and Electronic Engineers (IEEE), Association of Public Safety Communications Officials International, National Fire Protection Association

AREAS OF EXPERTISE

Engineering Management

Project Controls/Scheduling

Quality Processes

Safety & Security Plans Strategic Planning

Project Management

Design and Construction

Reorganization Product Development

Operational Budgeting

Team/Staff Building

Technology Design

PROFESSIONAL EXPERIENCE

Assistant General Manager, Engineering & Maintenance, MBTA 2010 - Present

Provide direction and management of all infrastructure engineering & maintenance for the Massachusetts Bay Transportation Authority to include track and facility infrastructure, power, signal, communications systems, and grounds maintenance.

* Manage annual $176 million operating budget, and annual capital improvement budget of $1.1 billion.

* Built customer focused response team tasked with producing significant results with minimum resources.

* Established and instituted approximately $3 million in annual savings within first year as AGM.

* Manage a relationship with more than nineteen (19) different unions to support our ongoing changes and organizational improvements.

* Planned, created and drafted a number of business case analysis to support global improvements for maintenance of infrastructure and systems, saving the MBTA over $200 million.

* Breakthrough Leader, MBTA 2011

MICHAEL A. TURCOTTE

20 Hillside Lane * Duxbury, MA 02332 * Phone: 781-***-**** * *********@********.***

Director, Systemwide Maintenance & Improvements, MBTA 2009 - 2010

Provide direction and management for all track and signal system maintenance and improvements. Create and manage operation and maintenance budgets, overtime management, purchasing and cost controls. Oversee and review service equipment maintenance and reordering. Responsible for snow and ice removal and management. On-call 24 X 7 X 365 to manage emergency repairs and/or snow and ice removal.

Principal/Owner, STRATEGIC TECHNOLOGY SOLUTIONS, INC. & STS CONSTRUCTION, INC., 2004 - 2009

Created a unique approach toward technology consulting and project management that provided superior expertise to our clients at exceptionally competitive prices. Responsible for business development, direction and supervision of work, completing work on time and on budget, customer relationship building, quality control, and financial stability of the business.

Director, Technology Division, RIZZO ASSOCIATES, INC. 2000 - 2004

Brought together four divisions/groups-Telecommunications, Information Technology, GIS and AutoCAD to form the Technology Division with P&L responsibility that saves the company over $16K/month and created greater efficiency to all technical design and support operations.

Director, Technical Services, PB TELECOM 1998 - 2000

Directed all technology projects nationwide including creation, training and enforcement of quality standards, technical oversight, critical path management, customer service and support, and budget management for technical teams of engineers, technicians, and administrative personnel, and nationwide maintenance of systems.

Director, Communications & Electronics, MASSACHUSETTS TURNPIKE AUTHORITY 1994 - 1998

Technical Support Manager/Senior Applications Engineer, TELCO SYSTEMS 1983 - 1994

EDUCATION & TRAINING

Bachelor of Science - Electronic Engineering Technology, New England Institute of Technology, Warwick, RI

Microsoft Network and Security Engineer Program Certificate, Boston University

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