Customer Service Assistant

Marilynn Serafinski

Email: *********@********.***

Address: ***** *. ********

City: Clinton Twp.

State: MI

Zip: 48036

Country: USA

Phone: 586-***-****

Skill Level: Experienced

Salary Range: $25,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARILYNN SERAFINSKI

586-***-**** *********@********.***

QUALIFICATIONS

Supports company mission. Highly organized and superior customer service. Over five years of exposure and experience in a graphic design studios. Ability to work in any high energy environment and keep time deadlines and manage projects. Excellent communication skills with a strong work ethic and can work independently or within a team.

PROGRAM SKILLS

Mac and PC platform programs: Adobe CS6; Photoshop, Illustrator, InDesign,(some Flash experience), Quark. Microsoft Office programs: Word, Excel and Powerpoint (intermediate)

EDUCATION

International Academy of Design and Technology Troy, MI

Bachelor of Fine Art in Visual Communication

3.8 GPA

EXPERIENCE

Operations Lead

Stein Mart Morrisville, NC 2009-2012 * Process merchandise in receiving and support sales floor

* Organize, receive and ship packages/cartons by logging truck arrival by scanning unloaded product

* Process cartons and prepare merchandise for the selling floor

* Research and resolve merchandise problems

* Reticket merchandise

* Assist in loss prevention

* Maintain a safe and clean working evnironment for store

* Knowledge of register functions and proceedures

* Courteous and professional customer service with leadership and team based responsibilities

Designer

Denov Graphics Raleigh, NC 2009-2011 * Set up new files and create new design concepts and update old ideas

* Co-ordinate with owner to fulfill client needs

* Prepared files for print

Production Artist

Portfolio XXI St. Clair Shores, MI 2007-2008

* Revised and updated previously designed projects

* Ready material for client approval and print

Graphic Designer

Furnace Design Studio (internship) Dearborn, MI

* Created retro 50`s in-house designs for glass shop: multiple signs, decorations and research all for the 50`s style and theme.

* Design labels, tags and other signage for Renaissance Festival booth.

* Created dirtect mail postcard for holiday show.

Media Account Assistant/Admin Assistant

Coomes/Dudek Birmingham, MI

* Coordinated the Carhartt media account.

* Oversaw all ads from production to print.

* Assembled $1.5 million radio purchase for Carhartt.

* Helped coordinate photo shoots and the start of all new projects.

Contact this candidate