Quality Assurance Customer Service
Resume:
sonia Romero
Email: *********@********.***
Address: ***** ***** ***** ** ****
City: Cathedral City
State: CA
Zip: 92234
Country: USA
Phone: 760-***-****
Skill Level: Experienced
Salary Range: $40,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Sonia Romero
32320 Cielo Vista Rd Apt b
Cathedral City, Ca 92234
*********@********.***
Objective
I am focused on contributing the skills that has brought me this far in life. I look forward to working with a company that will compliment my knowledge and talent that I have acquired in the last twenty years of being in the medical field. I enjoy working in a team environment that will not only gain knowledge from me but will allow me the satisfaction of acquiring new skills as well.
Work Experience
Laboratory Technician Assistant/Phlebotomist
Eisenhower Medical Center - Rancho Mirage, CA
November 28, 2005 to February 8, 2010
a range of patients from newborn to elderly. Frequent exposure to body fluids that are potentially infective and I must understand and practice universal precautions at all times. Centrifuge specimens, separate and demonstrate excellent blood phlebotomy skills, Over six years of experience as a laboratory technician,. processing and set up for Microbiology cultures and be fully knowledgeable of the Triage Section procedures. Work independently, prioritize workload, perform computer entries and accession specimens and ensure that patient information and specimen identification are always correct. Required to draw blood on distribute samples to the appropriate work sites and or send outs. Requires a high degree of organization and attention to detail. Specimens need to be processed rapidly and accurately to ensure that patient care is not delayed. During the graveyard shift I am required to make computer inquiries to determine the status of the specimens, with the ability to make rapid and accurate computer entries. I must be able to interrelate with patients of all ages and maintain an acceptable rapport-consistent with good customer service and HIPPA compliance.
.
Clinical Assistant/Phlebotomist
Desert Medical Advances - Palm Desert, CA
July 10, 2000 to July 18, 2003
As a Clinical Research Assistant I was required to take ownership of the monitoring functions on patients with proper planning, timely initiation and completion of high quality documentation. Work with our project management team to ensure that protocol requirements, deliverables and regulatory guidelines are met. Attend weekly sponsor/project management teleconferences, review of study documents. Perform and assist physician with any minor surgeries including vitals and phlebotomy. Also follow through with dispensing of trial medication with documentation on any adverse affects that can take place during the study with follow-up measures for quality assurance and safety.
Send out Processor/Phlebotomist
Saddleback Memorial Hospital - Laguna Hills, CA
July 18, 1997 to November 01, 1998
Excellent phlebotomy skills that range from pediatrics to geriatrics. Demonstrate efficient blood draws within a timely manner, performing procedures and determining priority. Utilize supplies with minimal waste. My responsibilities included separating specimens and distributing them to the appropriate department for blood analysis on a timely manner. I also had to centrifuge specimens according to specimen protocol with detailed specifications on what type of transport media as to how the sample was to be shipped to another lab for testing. I was responsible for understanding and follow all HIPPA guidelines, participate in departmental quality assurance programs, also laboratory training programs.
Phlebotomist/ Floater
Unilab Corp- Tarzana, Ca 92653
May 3, 1993 to February 7, 1997
As a Phlebotomist my responsibilities included patient registration with a heavy volume of patient draws during the morning rush. Establishing patient identification and photo copying also ensuring that the patient was aware of the new law that passed regarding Medicare benefits. Drawing patients between the age of newborn to geriatrics. Spin all blood that was to be processed and pour off any anti-coagulant specimens that is not to sit on red blood cells. Specimens were spun down accordingly and accurately matched with patient paperwork and bagged and refrigerated for the couriers to pick up. Call the stat lab ahead of time to let them know that we were drawing a stat blood draw and for a courier pick up. Clean off any and all patient seating at the end of the day and make sure that all the lab equipment was free of any debris. Make sure that the waiting room was clean and organized for the following day. I was scheduled to some days open up the patient draw center at six am to get a head start for patients that day.
Education
Ashford University - San Diego, CA
Undergraduate in Business Management
2009 to 2010 Extended
College of the Desert
Pre-requisites for RN program
1991 to 1993
Medical Techniques, Loma Linda, Ca
Certified Phlebotomist
02/06/1994 to 03/11/1994
NEC Bryman Campus - Rosemead, Ca
Certified in Medical Assisting
September 14,1987 to September 18,1988
Links
http://Linkedin.com
facebook.com
NAPW.com
-
Certifications-
Certified Phlebotomist - Exp 11/14
Basic Life Support ACLS - Exp 5/13
Skills Skill Level Experience
Phlebotomy Proficient Twenty years
Lab Equipment/Calibration Proficient Six years
CLIA & OSHA Compliance Proficient Six years
Quality Control Proficient Six years
Lab Testing Proficient Six years
Contact this candidate